<![CDATA[Credit Card Scams - unauthorized purchases]]>Anyone who has had unauthorised foreign purchases on their credit cards?


DH had one on his OCBC card last nite (we knew coz OCBC sent an sms notifying us of the purchase) and OCBC only said they will investigate.

Can anyone tell me what will happen? Will we still be asked to pay that amount? It’s a big amount in british pounds!

]]>https://forum.kiasuparents.com/topic/39867/credit-card-scams-unauthorized-purchasesRSS for NodeThu, 23 Apr 2026 06:36:48 GMTWed, 29 Aug 2012 04:25:17 GMT60<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 19 Sep 2012 00:42:09 GMT]]>Just to clarify my previous MSG. The bank’s name start with the letter "U", not "O". Typed wrongly…anyway, really need advice in this area…

]]>https://forum.kiasuparents.com/post/852646https://forum.kiasuparents.com/post/852646Wed, 19 Sep 2012 00:42:09 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Tue, 18 Sep 2012 15:45:35 GMT]]>Hi,


Someone has used my credit card without my knowledge! My card is not lost but i don’t know how they get my info. I never buy things online and i have never revealed my card info to anyone. However, the bank told me that after the investigation, I still need to pay for that amount which was not spent by me! I tried to call them and they keep asking me to call a particular department. I leave my name to them and ask them to call me, but they never returned calls…This bank start with the letter "O". I am still waiting to resolve the issue. I am going to send emails and call again. Meanwhile, does anyone know what is the best way to resolve it?

]]>https://forum.kiasuparents.com/post/852533https://forum.kiasuparents.com/post/852533Tue, 18 Sep 2012 15:45:35 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Mon, 17 Sep 2012 06:47:51 GMT]]>The thing is the merchant is trustworthy but can’t say the same about the people. Most credit card scams is a result of the people that work there steal your info and sell it. There’s no way to prevent it. You either have a credit card or don’t. In which case you will have to settle for a simple atm bank card which doesn’t really make sense in today’s society. Some banks like dbs, ocbc offer monitoring services so if there’s any suspicious activity, you get notified immediately.

]]>https://forum.kiasuparents.com/post/850915https://forum.kiasuparents.com/post/850915Mon, 17 Sep 2012 06:47:51 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Mon, 10 Sep 2012 04:41:22 GMT]]>Maybank reversed the charges liao. :imcool:

]]>https://forum.kiasuparents.com/post/845237https://forum.kiasuparents.com/post/845237Mon, 10 Sep 2012 04:41:22 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Thu, 30 Aug 2012 09:41:06 GMT]]>This KSP mata toothless against real criminals. :sad:

]]>https://forum.kiasuparents.com/post/838200https://forum.kiasuparents.com/post/838200Thu, 30 Aug 2012 09:41:06 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Thu, 30 Aug 2012 07:52:43 GMT]]>

BigDevil:
My Maybank card kena also. 2 charges totaling Euro 4000+ within a span of 5 minutes. Called the bank to get new card issued, but still have to write in to dispute the charges after receiving the statement. Now waiting for them to resolve the matter.


Suspect info got stolen when we were in Indonesia.
even the devil's card could not escape

]]>https://forum.kiasuparents.com/post/838070https://forum.kiasuparents.com/post/838070Thu, 30 Aug 2012 07:52:43 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Thu, 30 Aug 2012 06:02:12 GMT]]>My Maybank card kena also. 2 charges totaling Euro 4000+ within a span of 5 minutes. Called the bank to get new card issued, but still have to write in to dispute the charges after receiving the statement. Now waiting for them to resolve the matter.


Suspect info got stolen when we were in Indonesia.

]]>https://forum.kiasuparents.com/post/837949https://forum.kiasuparents.com/post/837949Thu, 30 Aug 2012 06:02:12 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Thu, 30 Aug 2012 03:46:40 GMT]]>But my hubby never used that card to buy anything online leh…how did the info get leaked? That’s why my suspicion went to Fairprice…

]]>https://forum.kiasuparents.com/post/837768https://forum.kiasuparents.com/post/837768Thu, 30 Aug 2012 03:46:40 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 13:22:09 GMT]]>Seems like different banks all kanna fraud, not just a particular one.

POSB, OCBC, AMEX…

]]>https://forum.kiasuparents.com/post/837192https://forum.kiasuparents.com/post/837192Wed, 29 Aug 2012 13:22:09 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 13:06:33 GMT]]>Yup the bank said they will stop the transaction but still need to investigate.

]]>https://forum.kiasuparents.com/post/837161https://forum.kiasuparents.com/post/837161Wed, 29 Aug 2012 13:06:33 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 07:05:58 GMT]]>kena once recently…from amex


received fraud alert sms from them…and upon calling back to fruad department, and making a few confirmation, they stop the transaction… abt $1300+. by someone trying to purchase online emirates air ticket.

they told me usually due to online purchases or using shared computer when making online purchases.

]]>https://forum.kiasuparents.com/post/836724https://forum.kiasuparents.com/post/836724Wed, 29 Aug 2012 07:05:58 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 06:21:17 GMT]]>

cherrygal:
Anyone who has had unauthorised foreign purchases on their credit cards?


DH had one on his OCBC card last nite (we knew coz OCBC sent an sms notifying us of the purchase) and OCBC only said they will investigate.

Can anyone tell me what will happen? Will we still be asked to pay that amount? It's a big amount in british pounds!
Call your bank and inform them. My DH got it but after calling, he need not pay. Its ali........ Cannot too obvious writing it, u know, sensitive issue again.
🆒

]]>https://forum.kiasuparents.com/post/836660https://forum.kiasuparents.com/post/836660Wed, 29 Aug 2012 06:21:17 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 04:51:51 GMT]]>He hasn’t been to England but how to prove that it was not an online purchase? The IP address?


So with OCBC not giving us any details, guess we just have to patiently wait till they come back with their investigations…

haiz…

]]>https://forum.kiasuparents.com/post/836532https://forum.kiasuparents.com/post/836532Wed, 29 Aug 2012 04:51:51 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 04:43:21 GMT]]>

cherrygal:
How to prove that it is not us?


I have a nagging suspicion that it was NTUC Fairprice's system that leaked the credit info coz he only used that card at Fairprice and he doesn't use it often too (I am usually the one who buys stuff using my card).

If you notice, Fairprice staff will always swipe the card TWICE - once for the payment and the second swipe for keeping your credit card details on record. If NTUC's systems dept is not vigilant, info can be leaked.

It's really worrying...
in british pounds - only possible to charge in 2 scenarios (1) personally in UK, (2) online purchase. Card issuer will be able to know if it is online or card swiped, they should have the merchant's details.

in my case it was simple : I don't fly British Airways and at the particular moment of transaction, I was on a flight, no way any txn can take place

]]>https://forum.kiasuparents.com/post/836517https://forum.kiasuparents.com/post/836517Wed, 29 Aug 2012 04:43:21 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 04:38:35 GMT]]>Dh had it few months back. He had used his cc in the US and we suspect it’s one of the small restaurants we visited when we were there…


We got the sms in the middle of the night while we were still adjusting to jetlag… It was a charge at best buy. He immediately call the bank and told them it is a fraud. It took a couple of weeks and he also filed some reports at the bank’s request.

It was POSB everyday card. The amount was subsequently reverse (maybe within a month). The bank cancelled his card immediately and issued him a new card.

So now he is very conscious. Whenever he receive a sms from bank on funds transfer, he would verify with me.

]]>https://forum.kiasuparents.com/post/836510https://forum.kiasuparents.com/post/836510Wed, 29 Aug 2012 04:38:35 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 04:32:16 GMT]]>How to prove that it is not us?


I have a nagging suspicion that it was NTUC Fairprice’s system that leaked the credit info coz he only used that card at Fairprice and he doesn’t use it often too (I am usually the one who buys stuff using my card).

If you notice, Fairprice staff will always swipe the card TWICE - once for the payment and the second swipe for keeping your credit card details on record. If NTUC’s systems dept is not vigilant, info can be leaked.

It’s really worrying…

]]>https://forum.kiasuparents.com/post/836499https://forum.kiasuparents.com/post/836499Wed, 29 Aug 2012 04:32:16 GMT<![CDATA[Reply to Credit Card Scams - unauthorized purchases on Wed, 29 Aug 2012 04:30:43 GMT]]>

cherrygal:
Anyone who has had unauthorised foreign purchases on their credit cards?


DH had one on his OCBC card last nite (we knew coz OCBC sent an sms notifying us of the purchase) and OCBC only said they will investigate.

Can anyone tell me what will happen? Will we still be asked to pay that amount? It's a big amount in british pounds!
I had kena before, also british pounds, a few business class tickets charged to my account - fraud by some fraudulent merchants

must immediately notify the card issuer, request for new card with new number, and prove that it is not you, they will do a 100% reversal

]]>https://forum.kiasuparents.com/post/836496https://forum.kiasuparents.com/post/836496Wed, 29 Aug 2012 04:30:43 GMT