cchew:

MMM:

Since we are on this topic, I've some burning questions :


* What must we do if the child misplace their ezlink card? Must we report to police or just go to MRT station to get it done? Are there any specific station for this?
* My kids have this problem where the personal details piece of sticker appear to be falling off from their ezlink card. Think the quality is less than desirable. Can we have it replaced? If so, how and where?

http://www.transitlink.com.sg/PSdetail.aspx?ty=art&Id=5#8



OH NO, I'VE LOST MY CARD! WHAT SHOULD I DO?

Not to worry! Simply call 1800-CALL ONE (1800-2255663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number or concession card number along with your contact number. If you are calling after operating hours, just leave a voice mail. The lost card will be invalidated within 48 hours from the time of the report.

For security reasons, the loss report is irreversible once it is lodged in our system and the card, even if found, would no longer be usable. So we sincerely advise card holders to search thoroughly for the card before making the loss report.

Please take note that you will have to inform your own school library and the National Library Board (NLB) of the lost concession card. You can call NLB's helpdesk at 6332 3255.

In the event if there is any misuse within 48 hours before the card is blocked, TransitLink will not be liable.

http://www.transitlink.com.sg/PSdetail.aspx?ty=art&Id=25
Concession Card replacement office (please bring birth cert and photo)
Ang Mo Kio Bus Interchange
Choa Chu Kang Bus Interchange
Hougang Bus Interchange
Jurong East Bus Interchange
Pasir Ris Bus Interchange
Tiong Bahru MRT Station
Operating Hours: 1000hrs to 1800hrs Daily, Closed on Public Holidays

For more information on the required document and applicable charges, please check the respective concession cards under Products & Services

Besides Concession Card Replacement Offices, concession card holders who have lost their concession cards may also choose to replace their cards via mail-in application.

MMM:

Since we are on this topic, I've some burning questions :


* What must we do if the child misplace their ezlink card? Must we report to police or just go to MRT station to get it done? Are there any specific station for this?
* My kids have this problem where the personal details piece of sticker appear to be falling off from their ezlink card. Think the quality is less than desirable. Can we have it replaced? If so, how and where?

slmkhoo:

kamom:

THANK YOU.


I got it done at Tiong Bahru MRT station and collected on the spot. Just need to pay $5 to activate it.

:thankyou:

On the spot now? That's good! I'll have to do one formy daughter later this year. By the way, does the photo have to be taken in school uniform?

slmkhoo:

By the way, does the photo have to be taken in school uniform?

kamom:

THANK YOU.


I got it done at Tiong Bahru MRT station and collected on the spot. Just need to pay $5 to activate it.

:thankyou:

kamom:

THANK YOU.


I got it done at Tiong Bahru MRT station and collected on the spot. Just need to pay $5 to activate it.

:thankyou:

kamom:

We are returning SGreans, my kids do not have the student ezlink card and has been paying adult fare. The school only does for P1 and P6 kids but my kids are in neither levels. Is there any where I can have it done?


THANKS!