Hi, I’ve been through this and I think I have to share this with you. You will need to let go and just let the teachers handle them. It may be better if you don’t see all these things. The first few weeks of school is always not easy, the teachers will have to handle the crying kids and at the same time ensure lessons and schedules can run as planned. And trust them, they are right, the "crying kids will get used to it". It will help if the parents do not stay around. In many childcare centres, parents are not even allowed to step into the centre. My child has been in the centre since last year and I’m very happy with the principal and teachers. Trust me, once the kids ( I mean the entire class) settles down, they’ll find the lessons enjoyable and meaningful. But first of all, the parents will have to leave them to the teachers, being around sometimes make things worse.