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    All About Full-Time Maids

    Scheduled Pinned Locked Moved Domestic Help
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    • janet88J Offline
      janet88
      last edited by

      actually many would have the same advice when faced with a problematic maid…buy a ticket and send her home. if return her to the agency, it will just market her and make another sum of money from the next customer. that’s how agencies survive.

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      • A Offline
        anyhowsay1
        last edited by

        ashana:

        No one knows what happens behind closed doors. Because of this.. \"Just send her home if you are not happy\" it immediately places employer in a very disadvantaged position even if you have a FDW who is a devil from hell. Regardless what damages employer claimed the FDW has caused, everyone you talk to will advise \"just send her home if you are not happy...\". I can't help to agreed too although it sounds very sarcastic. That is why most authorities turn a deaf ear to employer's complains and like what you said, if you want to fight the case, you have to really exhaust your means (time and money). Come to think of it, if I have the means, I'll direct the arrow to the agency and make sure the agency learned the lessons painfully. :evil:
        That's what I tried. Fancy getting in all the underaged maids to create havoc. I don't blame the teenage maids cos what can we expect from teenagers running our households? Haha.. 😄 But the agencies are hard to get. It's btw you and them. They have probably gone through the mill once or twice and know some really high handed tricks and are more slippery that eels.

        I somehow ended up suspecting that there are some really big shots behind some agencies. I thought my evidence should be incriminating enough. But no. So much so that MOM cannot touch.

        If you want to get at the agencies, You definitely need to litigate. No other way. To do so,
        (a) you need to have a strong case
        (b) you need to have lots of time and money

        Strong case must be grounded on sheer negligence/non action/clear cut dishonesty on the part of the agency that has resulted in
        (a) suffering of your family members: mental suffering, physical injury like broken arms and legs, etc..
        (b) your work performance being affected due to problems at home eg; got warning from boss
        (c) you have lost a lot of money -
        (d) you and your family's safety security has been threatenened

        If can't get them & teach them a hard lesson, then create problems for them lor... Go to small claims tribunals (cheap way, less headache but must wait) and just claim small damages from them or let them get a warning from MOM.

        There are agencies who has their licenses struck off or just merely not renewed for a year of two because they have been taken to task. Thus MOM has no choice but to strike them off the register.

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        • A Offline
          ashana
          last edited by

          anyhowsay1:


          If you want to get at the agencies, You definitely need to litigate. No other way. To do so,
          (a) you need to have a strong case
          (b) you need to have lots of time and money

          Strong case must be grounded on sheer negligence/non action/clear cut dishonesty on the part of the agency that has resulted in
          (a) suffering of your family members: mental suffering, physical injury like broken arms and legs, etc..
          (b) your work performance being affected due to problems at home eg; got warning from boss
          (c) you have lost a lot of money -
          (d) you and your family's safety security has been threatenened
          Oh dear..these are extreme cases. None of the employers want such things to happen to their household. Touch wood! Employer should quickly get rid of the helper before serious damage occurs. Knock on wood again!
          anyhowsay1:

          If can't get them & teach them a hard lesson, then create problems for them lor... Go to small claims tribunals (cheap way, less headache but must wait) and just claim small damages from them or let them get a warning from MOM.

          There are agencies who has their licenses struck off or just merely not renewed for a year of two because they have been taken to task. Thus MOM has no choice but to strike them off the register.
          Yes yes yes, create problems for them. I could be wrong but this is more workable for me. Bite on agency tail like a mad dog if they said something like All our FDWs are very well trained in .... etc etc. All our FDWs can communicate effectively...etc Don't want off days, Don't want hand phones.. etc But you hired a helper who is completely opposite of what they claimed. Yet, you have to pay a price for their dishonesty.

          Write and provide honest reviews about the agency and the quality of the helper to MOM, your friends, colleagues and relatives. Let MOM do lots of paperwork until the file is thick and heavy enough to break a tile. Hopefully, they will do something to push the entry of level higher for agency. It is only a matter of time the dishonest agencies will be out of business. Even if they aren't out of business, we can't let such unethical agencies to get bigger mah. :stompfeet:

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          • A Offline
            ashana
            last edited by

            anyhowsay1:


            I somehow ended up suspecting that there are some really big shots behind some agencies. I thought my evidence should be incriminating enough. But no. So much so that MOM cannot touch.
            I am not lawyer ah! My birdbrain is telling me employer will always be at a disadvantage because they have the power and convenience to hire and dismiss the helper. The more evidence you have gathered, the more disadvantage your position will be because you are still hiring the problematic helper despite what she has done and what you have experienced. because \"Just send her off if you are not happy...\" whereas by continue to hire the helper, it simply shows the damage is not serious enough in their perspective. :roll:

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            • C Offline
              CP169
              last edited by

              Re: All About Full-Time Maids

              by zbear » Thu Sep 24, 2015 9:34 am
              I can see that everyone is having a lot of frustrations with MOM. I know becos my late mum also had similar probs with MOM.

              Is it possible to escalate complaint to the senior officers or even threaten to bring up to the Minister of MOM? New cabinet lineup not announced yet so don’t know who is the Minister.
              Top

              It is possible to escalate cos it’s v easy to find the higher-up names and emails in e govt online directory. However we realised that it becomes left hand dunno what right hand is doing? One MOM officer already emailed us a formal reply sent to us yet refuse to reply e outcome in e email and took away e minister’s email. (We have e letter that said our appeal is unsucessful but just testing how e MOM officer would reply & he pushed back to our court ask us to confirm if we received it and still refusing to reply e results) And suddenly another MOM generic email emailed us that MOM is looking into our appeal! How ironic!

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              • C Offline
                CP169
                last edited by

                I think MOM should stop transfers and make it compulsory for ex sin maid to have reference letters with direct employer’s contact.


                MOM won’t do this unless the voice from the local public is strong enough, loud enough, insistent enough for policies to be changed. Go through MPs.

                Definitely agree with u both. However, how to make our voices strong enough? We actually went to ?? Website before, think she tempted to keep records of bad agencies and bad FDWs on her personal blog at her own time. But she is just one voice & we recall that she has to be hush hush about this cos e activists voices seems a lot louder?!

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                • C Offline
                  CP169
                  last edited by

                  We just heard that HOME is also a FDW agency themselves? Who can verify this? And if yes, is this right?

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                  • zbearZ Offline
                    zbear
                    last edited by

                    CP169:
                    I think MOM should stop transfers and make it compulsory for ex sin maid to have reference letters with direct employer's contact.


                    MOM won't do this unless the voice from the local public is strong enough, loud enough, insistent enough for policies to be changed. Go through MPs.

                    Definitely agree with u both. However, how to make our voices strong enough? We actually went to ?? Website before, think she tempted to keep records of bad agencies and bad FDWs on her personal blog at her own time. But she is just one voice & we recall that she has to be hush hush about this cos e activists voices seems a lot louder?!

                    How about someone write a letter of complaint n add signatures (just like the new JC location case - I remembered a parent from this forum writing a strong letter n collected signatures to protest).

                    A single voice is not powerful, unity is more effective.

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                    • S Offline
                      st2
                      last edited by

                      CP169:
                      We just heard that HOME is also a FDW agency themselves? Who can verify this? And if yes, is this right?

                      I wouldn't be surprised....they do help them find employement.

                      Did you know that while the maid is waiting at embassy etc..while investigations are going on, she can still work if someone is willing to employ her? When my relative spoke to this guy from MOM about canceling the maid's work permit, she asked if the maid can find another job, the guy reply yes.

                      If only MOM stop maid transfers, they will try their best to do a good job to keep their job instead of being so picky and do funny business to choose employers.

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                      • 1 Offline
                        12mum
                        last edited by

                        If the maid can’t work for someone else during the investigation period, she is considered to be still under the employment of that employer who needs to continue paying for her food, lodging and levy?

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