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    Any Recommendation of a Good Maid Agency

    Scheduled Pinned Locked Moved Domestic Help
    538 Posts 344 Posters 472.9k Views 1 Watching
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    • J Offline
      JanetteTong
      last edited by

      MayTan1188:
      JanetteTong:

      I was here few days back searching for good recommendation of maid agency, came across feedback of ISLAND MAIDS, so went down to their branch and confirmed a Myanmar helper from them after interviewing a fews. Indeed zhi yong service is really good, he is a funny and friendly chap. My mother in law was so entertained by the way he speak and can't stop chatting with him haha. He explain to us pros n cons of burmese maid, which make us feel so comfortable and well convinced to engage his service.


      Good job Zhiyong! Keep it up!

      Sincerely,
      Janette ~

      Hi Janette, Im happy that you had a good maId. But my sister is not as lucky as you. Her encounter with this maid agent you mentioned is very bad. This person Zhi Yomg is so rude to her. As he keep pushing maid to my sister and insist she should employ her even thought she have told him she want to look at more. He keep asking her to reserve with deposit. And when my sis do not want to pay deposit, she heard him talking bad behind her when she is walking out the door. My sister saw this post of yours and asked me to join in to share her thought. This CHAP you mentioned, might not be as good as you think. But I am glad he gave good service to you

      Received an email about your reply to my feedback here. Perhaps your experiences is bad for ZhiYong but I dont think he is this kind of person which u mentioned \"talking back behind my sister\". which line doesn't hard sales on their best products? I'm working on retail industry I'm also hard sales my shirts and pants to my customer everyday. Maybe your sister find the agency price not suitable and leave, but there's no point flaming Zhi yong over here, it makes you & your sister look kind of petty and childish don't you think so?

      1 Reply Last reply Reply Quote 0
      • M Offline
        MayTan1188
        last edited by

        yea previously we also took helper from Island MAID before, now my maid almost finished 2 yrs contract without giving me any issues. i think the service quality of the agency really matter alot for employer like us who in search for helper endlessly, somemore i only believe in CASE trust company which alot of agencys dun have. i think can call them and ask more if you guys looking for good maid 67577703[/quote]


        Alot of company have Case trust and have cheaper agency fee. Should have source more agency and compare. Zhi yong gave my friend a maid and when maid have problem, he ignores. End up I didnt take maid from Island maids anymore. Poor service from this guy. My sis is lucky that she didnt get a maid from him. Rude person. Lucky my sis saw this post and we decide to share our opinion on this Zhi Yong.[/quote]

        Mind sharing what happen? So that we can learn and to avoid any unfairness treatment from agency people[/quote]

        I went to the office the first time, then he did send me some profile but once I cant find suitable one, eventually he stopped sending profile. I went to the office, he keep recommend one and only one profile. And keep telling me to take. After a while after he keep.asking me to put deposit I told.him I would like to consider as only one profile. Then when I was walking out the door, before the door close behind me, I heard him say such a waste of time, indicate what I understand is I wasted his time when I was there for only around 30 min. Bad experience for me from this agent Tan Zhi Yong.

        1 Reply Last reply Reply Quote 0
        • B Offline
          birdtan
          last edited by

          JanetteTong:
          MayTan1188:

          [quote=\"JanetteTong\"]I was here few days back searching for good recommendation of maid agency, came across feedback of ISLAND MAIDS, so went down to their branch and confirmed a Myanmar helper from them after interviewing a fews. Indeed zhi yong service is really good, he is a funny and friendly chap. My mother in law was so entertained by the way he speak and can't stop chatting with him haha. He explain to us pros n cons of burmese maid, which make us feel so comfortable and well convinced to engage his service.


          Good job Zhiyong! Keep it up!

          Sincerely,
          Janette ~

          Hi Janette, Im happy that you had a good maId. But my sister is not as lucky as you. Her encounter with this maid agent you mentioned is very bad. This person Zhi Yomg is so rude to her. As he keep pushing maid to my sister and insist she should employ her even thought she have told him she want to look at more. He keep asking her to reserve with deposit. And when my sis do not want to pay deposit, she heard him talking bad behind her when she is walking out the door. My sister saw this post of yours and asked me to join in to share her thought. This CHAP you mentioned, might not be as good as you think. But I am glad he gave good service to you

          Received an email about your reply to my feedback here. Perhaps your experiences is bad for ZhiYong but I dont think he is this kind of person which u mentioned \"talking back behind my sister\". which line doesn't hard sales on their best products? I'm working on retail industry I'm also hard sales my shirts and pants to my customer everyday. Maybe your sister find the agency price not suitable and leave, but there's no point flaming Zhi yong over here, it makes you & your sister look kind of petty and childish don't you think so?[/quote]I highly suspected you- Janetteyong is just someone from maid agency who joined this forum to advertise his business.
          Logically, how could a person newly joined the forum just to share the positive experience of a maid agency, and quickly blame someone to share about personal experience as petty and childish? All together just 2 posts in this forum??

          Be careful of the maid agency who created fake identifies in forum - such pattern (self praising abt the good services) is pretty common in forum, not just kiasuparents forum but I have seen similar adv in other forum too!

          1 Reply Last reply Reply Quote 0
          • B Offline
            beautifulson15
            last edited by

            I disagree with the post recommending Island Maids to be a good agency. They are a scam. When I first applied for a Indo maid with them, I paid $700+ as a first deposit. After waiting for a period of time, I receive an SMS from the guy servicing me (can’t remember the name now but works in the Ang Mo Kio central branch) informing me that The Maid will be arriving next week and to be prepared to go to the office to pick the helper up. When the day as stated by the agency came, I didn’t hear from them on what time we should go down to the agency. When I called the guy, he started to give excuses that The Maid had not arrived because she didn’t get a flight ticket to Singapore! She was supposed to arrived in Singapore on this day and they just knew this? Anyway, since I was not in a real hurry to have the helper, I told them ok I can accept this "mistake" and will wait 2 more weeks. 2 weeks came and went and again no news until I called up. Then a few days later, the SMS came again to inform me the helper will arrive in a few days. One day before the helper were to arrive, my mum went to the agency personally to confirm if it is indeed true that the helper will arrive in Singapore the next day and checked what time she should be at the agency to pick the helper up. They confirmed with my mum the details. The next day, another SMS came saying again the helper couldn’t come to Singapore because she was not ready or some stupid excuse! Anyway, by the 2nd time with similar excuses, I asked for a refund, of which they refused. I spoke to the apparent boss who was arrogant and even told me even if I were to go to small claim court, I won’t be able to get the refund since the contract covered them for such incidents and we should continue to just wait for the helper. The agency has up to 3 months to get the helper over to us and it hasn’t been 3 months!


            Anyway, in the end, I didn’t get my helper from them and my money went down the drain! They could be making a business out of just cheating people of such money. It’s probably more profitable. Island Maid is definitely not a trustworthy maid agency, speaking from first hand experience.

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            • L Offline
              lucky83
              last edited by

              bad maid from Island maid agency (yishun). The helper for me is here for holiday only. Told my hubby that her mum and sister are coming to Singapore to holiday. When my hubby told her she cannot go out to meet them, she started to reveal her laziness and unable to cope with the housework. Woke up late leaving my hubby doing coffee and breakfast.

              She only worked for me 4 days and on her 3rd day she requested to change employer!
              Made me pay the lodging fee due to her princess behaviour.
              Cant even get back my agent fee too!
              Avoid them at all cost.

              1 Reply Last reply Reply Quote 0
              • L Offline
                lovelle
                last edited by

                FarahDee:
                Hi Awonder


                With 2 little ones on tow (they're 3 and 1), I would strongly recommend you get in touch with Rajkumar, the Director of Rooftop Recruiters Pte Ltd (Tel: 63527510). What differentiates Rooftop Recruiters Pte Ltd from the rest of the maid agencies that I've come across is, their \"Service from the Heart.\" They were able to accede to my requests and clear my queries. The transaction and service was fast and hassle-free. With the helper provided, I couldn't hope for a better help. She gives peace of mind to me and things at home are well taken care of which makes it calming especially for working mothers like us.

                Tried out this agency but didn't have a good experience with them. fine prints in contract and slow in responding. wouldn't recommend this agency to anyone.

                1 Reply Last reply Reply Quote 0
                • lee_ylL Offline
                  lee_yl
                  last edited by

                  Today a close friend received a call from her maid agency. Her new maid whom she has not even met (in Singapore but still with the agency) suddenly wanted to go back Indonesia and my friend was left in the lurch.


                  Her current maid would be flying home soon in a few days as her contract was up.

                  The agent insisted that my friend pay an additional admin fee of $200 (after giving her a 50% discount) to pick a new maid who is already in Singapore waiting to be employed.

                  Plus my friend would need to pay all the admin fees again ($180 for applying new WP, maid’s training etc).

                  Because of the maid agency’s problem, my friend now has to cough out a few hundred dollars extra and through no fault of hers.
                  Is this normal?

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    pikachu
                    last edited by

                    I am looking for Indonesian transfer maid to do general housekeeping. Any recommendation of agency or helper?

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      Reds1980
                      last edited by

                      LKVM:
                      How to get that stats from MOM site?

                      You can go to MOM website (https://services.mom.gov.sg/eadirectory/#) to filter the Agency according to the ratings, retention rate. But maid agencies can be more complicated. Some only specialize in helpers from certain country. So it's always best to pick a few to compare.

                      Another option is to search the Agency based on their specialty (http://helperadvisor.com/singapore-maid-agencies/), then compare their MOM statistics.

                      Hope that helps!

                      1 Reply Last reply Reply Quote 0
                      • L Offline
                        lovelle
                        last edited by

                        Avoid Roof Top Recruitment maid agency. After taking advice from this forum, we took a maid from them but it turned out to be another bad agency.


                        The agency is ran by Raj Perumal.

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