All About Luggage

[tankee]

Delsey's quality is so bad now? :shock: :shock:


Since you had just bought it recently, it should be under warranty. Do bring it back and get it exchanged & see what the Delsey people say.

[i3mum]

hi MMM,


Just to check, do you know where to get in HK? I m keen to get them.

MMM:

Personally, I am a fan of Samsonite.

I bought my Samsonite luggage while we were holidaying in HK 3 yrs back. For some reasons, Samsonite luggage are very very expensive in Singapore. I saw the same luggage I had at Plaza Singapura few months back and they are selling the same bag for $400+. Think I paid around $200+ in HK. I felt it was a good deal and grab it.

The same luggage had lasted me for at least 5 US trips and numerous regional travels. It was only recently that the extension zip gave way but as it was under warranty, I got it repaired for free and they even provide the service of sending the luggage back to my place. The roller wheels through the heavy usage is still working fine.

I love Samsonite for its durability and reliability. I am also using their laptop bag which lasted me for 5 yrs and it's still good. The only \"disadvantage\" is that sometimes it's so durable that you cannot find a good reason to buy a new bag.

I got some delsey luggage during the warehouse sale. Just felt that it is not as solid as the Samsonite. My parents also bought a Arnold Palmer roller wheels luggage. Despite the roller wheel, it was difficult to control the luggage, we had to literally \"chase\" after the luggage.

Have you considered American Tourister??? Think it's the same co. as Samsonite?

My hubby bought a hardcover Samsonite for our honeymoon (11 yrs back). Those hardcover and it's still very solid. So I really associate Samsonite with reliability.

[MMM]

tankee:

Delsey's quality is so bad now? :shock: :shock:


Since you had just bought it recently, it should be under warranty. Do bring it back and get it exchanged & see what the Delsey people say.

I bought it during warehouse sale.... so wonder about the warranty. In any case, Samsonite warranty/ service was really good when they replaced my extension zip. They actually send the luggage back to our house foc.

We threw the delsey away in Korea. It was funny as we put the empty torn luggage beside the dustbin and the cleaner just left it alone for many days. On the 2nd last day, we decided to put the dustin in the luggage and they finally got the message

[MMM]

[quote="i3mum"]hi MMM,


Just to check, do you know where to get in HK? I m keen to get them.

[quote="MMM"]

I bought it 3 years back. In TST, there is this lane of shops (parklane??? it’s like 2 storey white color building and I got it from a travel shop. Not sure if it still exist.). The same model is gg at $400+ in Spore. So it’s really cheap.

Over the weekends, we saw another samsonite with spinner wheels gg at $250 at OG. Think 72-75cm??? Hubby was like… we are gg to HK in november, maybe we buy a luggage there again.

BTW, at the MTR station where you can take a bus to lantau island (the big buddha), they have outlet shops in the shopping mall eg. ralph lauren, etc… Think samsonite is also there. You might want to check the net.

[hquek]

Just a note for those whose luggage were damaged upon arrival. if you have the time, you can actually lodge a claim and the airline will repair it for you (or replace).


My sis brought my luggage to china, and it was damaged there (some plastic pc dropped off). Upon her return to SG, she went to the airline office (I think it was within the security area) to make her claim. They replaced with a brand new samsonite! delivered to our doorstep. I think they will note the problem. Then they will pickup from our house (can’t imagine her unpacking all her barang from the bag in the airport) and drop off the repaired/new item.

Another time, MIL’s handle got torn off. THis time they only replaced the handle (no new bag for her).

[tankee]

MMM:

....On the 2nd last day, we decided to put the dustin in the luggage and they finally got the message

:rotflmao:

[simplejan]

hi all,


i like samsonite luggages too!

i got mine from robinsons during their great sale so it’s like 20% off or so…do watch out for bargains.

[cookieandmonster]

hquek:

Just a note for those whose luggage were damaged upon arrival. if you have the time, you can actually lodge a claim and the airline will repair it for you (or replace).


My sis brought my luggage to china, and it was damaged there (some plastic pc dropped off). Upon her return to SG, she went to the airline office (I think it was within the security area) to make her claim. They replaced with a brand new samsonite! delivered to our doorstep. I think they will note the problem. Then they will pickup from our house (can't imagine her unpacking all her barang from the bag in the airport) and drop off the repaired/new item.

Another time, MIL's handle got torn off. THis time they only replaced the handle (no new bag for her).

Wow..which airline is this?

[loner]

Anyone has any idea where and when is Samsonite warehouse sales? (Was told its much cheaper to purchase luggage there)

[vlim]

just brought my samsonite luggage to repair the broken wheel at Singapore plaza..the sales rep told me as my luggage is a old model so got to indent the wheel from Hong Kong and will take a few weeks plus it will cost me $100 .....end up I bring my luggage to a repair shop at Geylang..$80 for 4 wheels ...emmm spoil my mood of the day.