Order from Dangdang

[hot]

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

[SAHM_TAN]

hot:

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Did you check with your bank on whether there's any transaction?

[hquek]

hot:

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Depends on how often you've shopped with them. Recently, my payments were received the next day - but that could be due to surge of orders I was placing.

If you can go online to your credit card and am able to get confirmation that the amount was deducted from your balance, copy and paste and send to customer service. My problem is that DBS Amex is a bit sluggish in that department - it could take 1 week or more before I see the transaction posted.

My lastest order - at point of payment, I actually took a screenshot of the payment screen (that 3rd party screen), and sent that to dangdang. It cleared the payment hurdle very very fast.

[hquek]

Can’t remember if I said before, but be aware when using vouchers from dangdang. When you use voucher to pay, some of the special offers may no longer be applicable.


I had a big order and was surprised to see after I apply voucher, the nett amount payable is higher than if I didn’t use the voucher.

Upon testing waters, my conclusion is to keep those vouchers for non special offers - regular discounted items can use vouchers and their price will not change. Sorry I didn’t do much of investigation on what had changed.

[cimman]

hquek:

Good luck! (Despite the tribulations part, I'm still a keen dangdang shopper - just have to pause now becos i need a bookshelf more than books!)

it's too bad they don't have these books in eBook format. That will save a lot of precious space at home.

[cimman]

hquek:

hot:

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Depends on how often you've shopped with them. Recently, my payments were received the next day - but that could be due to surge of orders I was placing.

If you can go online to your credit card and am able to get confirmation that the amount was deducted from your balance, copy and paste and send to customer service. My problem is that DBS Amex is a bit sluggish in that department - it could take 1 week or more before I see the transaction posted.

My lastest order - at point of payment, I actually took a screenshot of the payment screen (that 3rd party screen), and sent that to dangdang. It cleared the payment hurdle very very fast.

there are so many Internet companies that support credit card payment and has minimal delay with no hassles. Wonder why Dangdang has all these payment verification issues. Amazon.com does a very fine job.

[SAHM_TAN]

It's China, things are done differently. Just go with the flow. :boogie:

[tamarind]

cimman:

hquek:

[quote=\"hot\"]hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Depends on how often you've shopped with them. Recently, my payments were received the next day - but that could be due to surge of orders I was placing.

If you can go online to your credit card and am able to get confirmation that the amount was deducted from your balance, copy and paste and send to customer service. My problem is that DBS Amex is a bit sluggish in that department - it could take 1 week or more before I see the transaction posted.

My lastest order - at point of payment, I actually took a screenshot of the payment screen (that 3rd party screen), and sent that to dangdang. It cleared the payment hurdle very very fast.

there are so many Internet companies that support credit card payment and has minimal delay with no hassles. Wonder why Dangdang has all these payment verification issues. Amazon.com does a very fine job.[/quote]China actually has a very sophisticated system for online shopping, but it is targeted only for their domestic market.

I worked in China last year and opened a China bank account there, bought tons of stuff with no hassles at all. They also prefer to use their own credit card, UnionPay, and they have their own paypal system, 支付宝.

These online shopping websites in China do not care about doing business overseas, since their domestic market is already so huge.

[tamarind]

cimman:

hquek:

Good luck! (Despite the tribulations part, I'm still a keen dangdang shopper - just have to pause now becos i need a bookshelf more than books!)

it's too bad they don't have these books in eBook format. That will save a lot of precious space at home.

Actually many of these books are available in ebook format. You need to know how to search google in Chinese to find it. However, note that many of these ebooks are pirated copies done without the author's consent.

Also, I do not advise parents to let kids read ebooks. I think it takes away the fun of reading books for young children.

[allcc6]

tamarind:

Your order will not be accepted since Fuzhou is not in the list.

I have a section about how to order from dangdang in my blog, scroll down to look for it. The rest of your questions are answered here :
http://tamarindvillage.blogspot.com/2010/09/how-to-raise-bilingual-child.html

Tamarind,

U receive my PM which i sent u yest with regards to my gmail account?