Report/Fix Technical Issues with KiasuParents.com

[Jennifer]

Seems no. of member logins quite low these days. I read in the post GE thread that some can only be guest as there is prob login.


With the SA1 nearly over and PSLE preparation nearing, I expect more discussions soon.

Will the new ksp system be able to withstand more traffic?

[ChiefKiasu]

Jennifer:

Seems no. of member logins quite low these days. I read in the post GE thread that some can only be guest as there is prob login.


With the SA1 nearly over and PSLE preparation nearing, I expect more discussions soon.

Will the new ksp system be able to withstand more traffic?

There was some problem for some members synchronising their portal accounts with the forum accounts. A patch was installed about 4 days ago that should have solved this problem. We hope that those people who had problems logging into the forum can try again. Email/PM us if you still have problems. Sorry for all these problems!

[DesertWind]

Hi Chief,


Thanks! Just to let you know mine is OK now! ie. I can logon using my office PC already and portal and forum accounts now synchronized!

[ChiefKiasu]

DesertWind:

Hi Chief,


Thanks! Just to let you know mine is OK now! ie. I can logon using my office PC already and portal and forum accounts now synchronized!

Good to know! Thanks. There could also be some problems for people with usernames longer than 20 characters. Essentially, we now only allow usernames of less than 20 characters. If your username is more than 20 characters and you are having problems logging in, let us know and we will help fix it for you.

[tankee]

seems to have more "quote" replies that went hay-wiring.


is there an intermittent issue with the "quote" feature?

[ChiefKiasu]

tankee:

seems to have more \"quote\" replies that went hay-wiring.


is there an intermittent issue with the \"quote\" feature?

I think it is because people were trying to bypass the 3 quote limit by just removing the BB Codes indiscriminately.

[pixiedust]

These 2 days if I use desktop and I don't login, I can see the board index but if I click on any of the sub-index, I get a page not found error. If I login, then I can see. Is this a intended feature ?


Also if I use ipad, if I don't login, I get a mis-formed URL when clicking on the threads, the http://www.kiasuparents.com is repeated so it returns a cannot be found error. If I login, then the URL is properly formed.

[radiantmum]

I noticed considerably slower speed in clicking from pages to pages ever since the upgrade.

[ChiefKiasu]

radiantmum:

I noticed considerably slower speed in clicking from pages to pages ever since the upgrade.

That's because there are over a million records that our poor server is trying to store for people in order to keep track of the posts they have read or unread! We are going to have to clear these records tonight. That would mean that tomorrow everyone will be forced to relogin again. Apologies :imsorry:

[ChiefKiasu]

Dear members of KiasuParents.com,


We have to undergo urgent maintenance in an hour’s time to clear up the session cookie table that is causing very slow Forum performance. Unfortunately, this will require everyone to relogin again. Your previously read posts history will also be removed, and you may have to do a "Mark Topics Read" for each of the Forums. We sincerely apologise for this inconvenience!