Order from Dangdang

[hquek]

ksks3mum:

i just placed order with dangdang under overseas credit card. I tried UOB visa and Amex card but both cannot go thru... anyone know the reason why?

When I order from Dangdang, I will be directed to an external site. A new window opens and then I submit my payment details. Once this goes through, the screen will go back to a dangdang webpage that says there is a problem with my order. If this is what you see, fret not. It's just their standard window. Give it a few days for them to match the order to the payment. Else, send email and ask the friendly staff.

if you are unclear, log on to your account and click on your orders. You should still see your order there. If they haven't matched the payment, the status will always read 'pending payment' (something like that).

Should you place order, you can still choose to pay later. Close the window and the next time you log on, again following the above para to see your orders, you should see there is an order waiting for payment.

First timers can be a bit nail biting, but give it a couple of days if you had submitted your payment.

[hquek]

I can’t recall having used other cards, I just keep one DBS Amex card for such purchases. Help me keep track what I spend there (not that much la). So far no issues.

[Imami]

Hi hquek,


I am keen to order something from dd (not books). What options do I have for shipping?

[hquek]

Hi Imami,


Some things Dangdang don’t ship out of China direct. I think I ever explore buying clothes but cannot ship out.

I think you can try Peeka.sg. Peeka ships a lot more than books from CN. It’s not difficult to use and although I can’t do a straight apple-apple comparison, I think the rates are quite alright.

[Charmaine_chong]

Dear all,


I have ever used perks to import lights from China. The sevice is good.

[raisintan]

Hi,


does anyone know why peeka is charging gst for purchases <$400? i thought iras’ guideline states that it’s waived for <$400?

[Imami]

hquek:

Hi Imami,


Some things Dangdang don't ship out of China direct. I think I ever explore buying clothes but cannot ship out.

I think you can try Peeka.sg. Peeka ships a lot more than books from CN. It's not difficult to use and although I can't do a straight apple-apple comparison, I think the rates are quite alright.

Thank hquek!

[radicalshift]

Hello, sorry I am not sure if this is the correct thread to post this but I really need some help with my item tracking, hope someone could shed some light on this issue.


when I track my item, this status "Departure from outward office of exchange" has appeared since a month ago. However, the latest update is still "departure from outward office of exchange".
The following is my tracking result:

2013-03-03 10:52 广州国际 51003100 Departure from outward office of exchange
2013-03-21 09:22 广州国际 51003100 Opening
2013-03-21 13:18 广州国际 51003100 Departure from outward office of exchange
2013-04-01 08:51 广州国际 51003100 Opening
2013-04-02 09:01 广州国际 51003100 Opening
2013-04-02 17:31 广州国际 51003100 Departure from outward office of exchange

May I know when will it truly leave the country for shipment then? Thanks, I appreciate your help.

[SAHM_TAN]

Hi,


That’s normal, give it another month or so for status to change. Doesn’t mean that the items are still in the harbour, just that takes a while for status to be updated to Singapore.

I’m not sure how long the items stay in China after despatch to courier but fr experience usually takes abt 8 - 12 wks to reach my address. Once I bought it during their long holidays and I think took longer to reach me. But very normal, so far DangDang has not failed me. LOL

[radicalshift]

SAHM_TAN:

Hi,


That's normal, give it another month or so for status to change. Doesn't mean that the items are still in the harbour, just that takes a while for status to be updated to Singapore.

I'm not sure how long the items stay in China after despatch to courier but fr experience usually takes abt 8 - 12 wks to reach my address. Once I bought it during their long holidays and I think took longer to reach me. But very normal, so far DangDang has not failed me. LOL

Hi, thanks for the prompt reply. So I was told that the item was exported on 3rd March, does that mean it would only arrive in Singapore in May? If it's already exported, why are there many instances of \"departure from office of exchange\"? Sorry I am very new to this. Thanks for the help!