Order from Dangdang
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ksme:
ksme,I wonder how dangdang send if it is just a few books.
It is still the same type of packaging. But since it is only a few books which are quite light, it is less likely for the box to tear. Most of the time, the box splits open because it cannot take the weight of the books. Or if you have a very big box with a lot of books, then the books knock against each other in the process of shipping and get damaged.
Sigh...no choice lah. This is the quality of the shipping company. In fact, I shipped with China Post before, and the same thing happened. dangdang.com used some other shipping company I think. -
ksme:
seashell,seashell:
hi. I had received my first purchase. orderd on 01dec and received 14jan, but the refund doesn't seem to have any update. will Dangdang update us the refund or we need to check with the credit card company? tks.
You can check with your credit card statement of account. I got my refund by the next statement cycle when my first order could not go through. So far, Dangdang seems like quite a professional company. My books arrived and refund also no issue. However, must be prepared to be patient. At least they don't run away with our $$.
ksme is right. You should get your refund by your next statement. Otherwise email dangdang and continue to chase them until you see your refund. -
But I do wonder why when an order goes out earlier, it does not reach Singapore before an order that was shipped out later. I wonder what's their process like..... :?
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SAHM_TAN:
But I do wonder why when an order goes out earlier, it does not reach Singapore before an order that was shipped out later. I wonder what's their process like..... :?
don't think too hard about it...I get brain cramps when I have to deal with them (eg audit take too long etc). -
My first order just went through. Thanks to all the tips here. Used Amex, almost immediately after clicking the payment button got a 'OK' message than after went to the page than says my payment got problem.
A few hours later received an email from dangdang says that my payment received.
Cool. Now is waiting for the delivery and hoping the packaging can withheld coz I order quite a number of books (17 in total). Should have read the part on the packaging problem before I order. Pray hard it will all come well.
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keltong:
May I ask, how long does it take for books to be delivered?My first order just went through. Thanks to all the tips here. Used Amex, almost immediately after clicking the payment button got a 'OK' message than after went to the page than says my payment got problem.
A few hours later received an email from dangdang says that my payment received.
Cool. Now is waiting for the delivery and hoping the packaging can withheld coz I order quite a number of books (17 in total). Should have read the part on the packaging problem before I order. Pray hard it will all come well. -
Happy Mama:
Oh and do they send right to the home or do we have to collect it from the Post Office? Thanks.
May I ask, how long does it take for books to be delivered?keltong:
My first order just went through. Thanks to all the tips here. Used Amex, almost immediately after clicking the payment button got a 'OK' message than after went to the page than says my payment got problem.
A few hours later received an email from dangdang says that my payment received.
Cool. Now is waiting for the delivery and hoping the packaging can withheld coz I order quite a number of books (17 in total). Should have read the part on the packaging problem before I order. Pray hard it will all come well. -
Happy Mama:
Oh and do they send right to the home or do we have to collect it from the Post Office? Thanks.[/quote]My order was placed on Nov 18 and ding dong between them and me for the audit process. Finally order was confirmed complete audit and sent out on Dec 2. I received them on Jan 17. The books were delivered to my house. I believed it was by registered parcel.
May I ask, how long does it take for books to be delivered?Happy Mama:
[quote=\"keltong\"]My first order just went through. Thanks to all the tips here. Used Amex, almost immediately after clicking the payment button got a 'OK' message than after went to the page than says my payment got problem.
A few hours later received an email from dangdang says that my payment received.
Cool. Now is waiting for the delivery and hoping the packaging can withheld coz I order quite a number of books (17 in total). Should have read the part on the packaging problem before I order. Pray hard it will all come well. -
Thanks ksme, wow so it takes 7 weeks! Quite long huh?
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Happy Mama:
It's my first order and website says 4-6 weeks. Quite a long wait but it quite cheap, so have to be patient. Heehee...
May I ask, how long does it take for books to be delivered?keltong:
My first order just went through. Thanks to all the tips here. Used Amex, almost immediately after clicking the payment button got a 'OK' message than after went to the page than says my payment got problem.
A few hours later received an email from dangdang says that my payment received.
Cool. Now is waiting for the delivery and hoping the packaging can withheld coz I order quite a number of books (17 in total). Should have read the part on the packaging problem before I order. Pray hard it will all come well.
Wonder if anyone have a faster delivery experience.
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