Comgateway vs vpost

[smurf]

gotta use citibank credit card for borderlinx leh. i dun hav, so vpost and com are the only choices. but while both are comparable in term of rate, comgateway opens up packages, and i dunno why.

[KooBits EDU]

Yes, Comgateway opens packages…and their service is quite bad (vPost is only marginally better).


vPost is available for more countries…they just started offering their service for shipping from China.

[smurf]

do you know why they open up packages? they claimed that they have to check for prohibited items. but if their biz is so good, do they really have the time to go around opening up packages? and will they tmper with the products inside? they use DHL, i wonder if they are the one who open up the packages or DHL.


and they don’t even have a hotline number to call in. they only entertain livechat or email which i find that its not useful at all. sometimes, certain thing have to tak to human and not machine.

Vpost at least have a hotline number.

[Vevey]

smurf:

do you know why they open up packages? they claimed that they have to check for prohibited items. but if their biz is so good, do they really have the time to go around opening up packages? and will they tmper with the products inside? they use DHL, i wonder if they are the one who open up the packages or DHL.

I had parcels that r shipped directly by overseas seller via DHL & they were unopened.

[smurf]

that means it must be comgateway then.

[sacredmusicals]

I have always used comgateway. No complain so far, my package always arrive within 5 days and the price is cheaper than what boost charge.

[jtoh]

What’s boost?

[smurf]

do they open your parcel?

[smurf]

comgateway has the WORST service!!! bad to the core!

they give you canned reply, talk to you as if they understand you, but in fact, they DUN!

pls do not use comgateway, unless you want them to open up your parcels.

[wishababy]

i am using vpost all the while, efficient and no cock-ups.