Update

I submitted my case/complaint to gov reach/feedback portal (https://www.reach.gov.sg/) on 16 Dec 2103.

They redirected my case to IDA.
So far IDA managed to get Sintel to hold (freeze) payment (>$600) while they carried out their investigation. IDA informed me via email that they are closely working with SingTel on the matter.

What if my kids secretly ....... a few dollars a mths.


\"SingTel is offering Windows Phone Store carrier billing . M1 will be making Windows Phone Store carrier billing available in the coming weeks. As for StarHub, the telco will offer direct carrier billing for Google Play and Windows Phone Store purchases in Q2 2014.\"

Ref: http://www.hardwarezone.com.sg/tech-new ... ses-update

Disappointment (Parents BEWARE).

Yesterday, I received a handphone bill of $640+ (one mth) for my son's purchase of Fifa points (Android game). I realized that SingTel has allowed my son (sec school age group )'s Android phone to pay for Google Play games & activities thru direct mobile/carrier billing (no longer thru credit card; which of course, I do not disclose to my son). I wish to stress that I had not under any circumstance allow/authorise SingTel to charge Google Pay purchases to my handphone account . I had called Singtel hotline but they are not willing to cancel or reduce the bill.
PS My son's account is registered under my SingTel billing account

Ref: http://info.singtel.com/node/12987