@NickL The parent’s feedback can be found at the following link:

https://www.instagram.com/p/DUpTuX0CZQl/?igsh=MWl0bHk4dGNnazhzMA==

The school has not responded at all.
FYI.

@NickL I saw this parent’s feedback on SST’s public IG, but the school did not reply:
This award does not reflect my family’s experience with SST’s Chinese Dept. My son graduated last year. Based on what happened, I chose not to enroll my younger son though we live nearby.
His Higher Chinese teacher openly said the dept arranged stronger support, more experienced teachers, and Chinese specialists for Higher Chinese classes, decided by the HOD.
Express Chinese classes did not receive the same level of specialist support, even at graduating level. Resource differences were clear.
As a parent, this was concerning. Access to specialists and commitment should not depend on stream. Recognition should reflect fairness, not selective concentration of expertise.