maisy:

i guess that's the \"problem\" with such enrichment centres getting a little \"too commercialised\" & \"too successful\" - they start to forget that they have us parents to thank for their success- cos we \"pumped\" money in. Not surprised if sooner or later they start to disallow makeup classes altogether if enrolment gets higher & it gets increasingly harder to accomodate additional student for makeup.... at least they can \"appease\" parents by saying this is our policy & you were aware of it before signing....etc etc...


When things get overly commercialised, the \"personal touch\" will somehow be compromised ...

Jlimes: will you be able to switch centre? i remembered earlier this year i enquired at Berries Kembangan, the person told me they will give you \"credit voucher\" to offset next term's fee if you can produce MC (something like that) and if makeup is not possible.. but of course Kembangan is Franchise outlet - i know of some parents who don't feel good abt franchisee ( i have no issues as i feel it is all about the teachers...not the owners)

Actually i m surprised to hear abt Mountbatten ... cos i heard it is run by the main company (not franchise) so shouldn't they be more accomodating? And I thought i was the only one who has \"some grouse\" about them...

just to share ... a while ago, i was helping my sis \"source\" for chinese enrichment for her kids, so i help sign her kids up for trial ... when my sis didn't receive calls, she called them up to enquire...they told her they've got the names but will need to wait til next week as this week is full ... next week came & no news, my sis called again...this time she was told to wait til next week again.
(which didn't happen). When the call finally came the following week (ie week 4), my sis couldn't make it and the girl has the audacity to tell my sis ( in quite a high-headed tone ) that as their centre is very popular, she cannot \"keep rejecting the trials\" .. my sis was shocked and told the girl off that this was only her first time rejecting it....the first 3 times it was her who called to enquire but the centre couldn't accomodate the trial ...it was NOT a case of her \"rejecting all trials\" ...to which the girl replied \"oh yah sorry almost forgot abt this ... so can u come this week?\" ???

Needless to say, my sis didn't send her kids in for trial - she has since signed her kids up at Molin...starting in December

Hi Maisy,

In fact I notice Berries class is every 12 weeks 1 term unlike others like Tien Hsia which is 10 weeks 1 term. Some enrichment centre follows the school holidays and during the school holidays, they offer short enrichment courses which is optional for parents to sign up for their kids. I feel this is better rather than stretch to 12 weeks for 1 term. Since exams over kids need to rest. Some parents might be planning overseas trip during school holiday. By stretching the no. of lessons so long, it will affect the travelling plans. May parents might want to feedback on this. Thank you.

baong:

Haha Jlimes,


I have the same experience with Eduplus Tampines about 2 years back. Once my son is done with all the lessons, I pulled him out. See, before registration, I was told that the teachers will provide makeup if we can provide valid reasons. My son had chicken pox, and missed 2 lessons, in fact that term he missed 3 lessons in total coz he had flu once and i could provide MCs. When I called up to request for one makeup lesson (note its only ONE makeup lesson), the person in charge flatly rejected it. Anyway, I don't feel my son having any improvement while he is with them. These centers, like what maisy said, are really too commercialised. Sometimes they forgot who actually are 'feeding' them. Go another branch or source another center, for me, I will stop paying a single cent to these kind of sloppy businesses. There are so many enrichment centres around. Go shop around :lol:

Thanks so much for all the feedback. Infact I didn't know there is this credit voucher. I will call them up to check. A friend of mine also quite pissed off with the centre. She has a son in K2. The centre is offering Han Yu Pin Yin 5 lessons but they have it on weekdays which my friend can't sign up for her son as she has to work nobody to send her son to the centre. So she asked whether does the centre have weekend class for the Han Yu Pin Ying. The person in charge said no teacher on weekend which she was quite shock to hear that. The last time she enquire the teacher asked her to put on wait list. It has been 2 months already since the last time she check which was in Sept. The centre has yet to come back to her. Last week she brought it up again, the teacher in charge said she will call her until still no call from her. She is quite pissed off because her son is quite weak in HYPY. Another 1 1/2 month to year end. Now, she looking at other enrichement centres who can offer Han Yu Pin Ying.

titank:

chibi,


Care to share which Berries you had enrolled for the N2?

Hi All Parents,

I would like to give my comments that not all Berries are good. Only certain branch. The one at Mountbatten CC really sucks. They give me the impression that they only want you to sign up for the course but when comes to makeup classes (eventhought you have valid reason and inform them in advance), they will give thousand and one excuse makeup class is subject to teacher availability. And most of the times I notice that not many teachers in that branch wants to work on weekends. Because certain course can be held on weekend as there are no teachers available. Gosh! this is the first time I heard, Berries such a big enrichement centre can have shortage of teachers. This is just my observation. Other parents feel free to give feedback.