carebear:

Can understand what you are going through now.

Mine leaked half a pail a night.
You can call cool serve at 62886316.

Let me post my honest encounter with coolserve.

1. One of my air cond unit was choked and hence water was leaking
2. I called Coolserve and told them to clear the choke and advise my wife how much it cost for yearly contract so we can decide on the spot.
3. I was traveling for business hence not in town.

The uneducated technician came and started working on all the other air con unit ... wife called me and i asked him to stop and just clear 1 unit and i know the price is 150. The guy proceed to clean the unit and then started saying compressor gas was low and need refilling, even said that the 3M filter i am using will damage my air cond hence recommend his charcoal filters.. and telling all sorts of things to my wife. End of the day the bill was 500-600 bucks!

I called the customer service when i got back and the ah lian on the other line just entertained me and gave a smirk in her tone of voice. I swear if i was there on that day the technician would have his ass kicked back to JB

PLEASE THINK TWICE Before engaging COOLSERVE