I think that good maid agencies are very rare now. So we should recommend those that provide good services to benefit us employers.

I have tried some big agencies before and i have to say that their service really sucks. Follow-up services after collecting the deposit were really terrible and always difficult to reach them either by phone or email. Good customer service was non-existence with hardly any smiles when talking to you.
So i will like to recommend the agency which i have chosen and really very satisfied with the services provided by this agency - 1st Class Maids & Employment Agency.
From the interview to handover of the maid, i didn’t have to step out of my house because the business owner - Ted brought the maids to my house for interviews, paperwork and finally handover the maid on the transfer date. This is really different from many agencies which i had to go all the way to their offices to get anything done.
Initially i was abit concern because they are a relatively new agency, but he proved me wrong because he was very patient with all the questions i had for him and was answering my sms, whatsapp & emails even late at night. He is always reachable even when overseas while he goes to Philippines or Myanmar to interview the maids.
Even after handover of the maid, he is still reachable if i have any concerns or questions.
So far i have recommended him to several of my friends & relatives and they only have thumb ups for his service levels.
I am not getting anything out of this recommendation, only just want to share a good agency which is very rare nowadays