tyxmummy:

My boy is currently under a private tutor and is improving a lot. He's been with her for about 1 year now and his results has been improving steadily from borderline pass last year, he can score A now. She's also teaching my siblings children and they have also been improving, really glad i found her.She teaches only science and i'm not sure whether she travels out far because me and my siblings all live in bukit panjang area.


She provides her own notes, worksheets and mindmaps and sometimes even do simple science experiments with my kid so he really loves her lesson. Science experiment really takes up a lot of time but he got better concept of the topic after the experiments.

pls PM me your tutor contact. Thanks

I have very bad experience with this centre located at Tampines.

Centre changed class schedule and only informed last minute on the 2nd last of the lesson for the term 4 (but verified with my girl and she has not received their time table sheet or been informed the change of schedule at all) I came to aware only when I called them up. Was informed new P6 term to start only on 15th Nov (sat) - new class time. I informed centre we couldn’t make it at the new class time.
For beginning stage when I registered for the class, I have already informed the centre that my girl is only available on Fri evening, so they clearly aware but centre told me they dun remember so much.( i feel that this is a centre that do not bother to understand about the student.)

Also the centre admin told me their teacher (owner of centre) is only available to teach on weekends and since the teacher (owner of centre) is taking over the P6 class and she is only available on weekends for teaching however when I registered for the class, they only told me that the teacher will take over the class in Sept but never said that only teach in Weekends.

Now we cant make it only the new class time. I request for refund since fault is not at all, so it is very right for the centre to do refund. But the centre doesn’t want to refund and insisted that their policy stated no refund.

They are also twisting their words now and told me there is no change of schedule in Nov only, class as usual so insist that I attend 4 lessons to offset the deposit. The centre way of management is only putting the student at risk. My girl is already in P6, I need to find another tuition centre and not waste time to attend just 4 lessons for new P6 term with a centre that she will not be attending anymore class.

The centre now insist not refunding and is at no fault. I can understand centre collect deposit and will not refund under normal circumstance, but at this case, the centre is at fault for not informing earlier, the admin girl even told me that my expectation as parents, hence you can see what kind of management the centre has. Also the admin girl told me that the new class time is based on student agreement but we are not aware at all even the p5 terms come to an end, until I called up the centre to check whether any class in holidays.

Pls be aware of such centre. I am holding up the case with CASE to get my deposit back now.

Any suggestion or advice may assist me further is very appreciated. Thanks.