This is a feedback on Hua Cheng’s latest unfair fee policy. We paid for a full term of fees early in Oct 2020. It cost us 600+ in total. In Nov, due to my child’s learning difficulty we had to hire a LD trained tutor 1:1 and it was more expensive for us. When we informed HC that we needed to withdraw after 2 years of HC lessons, they told us the fees are 100% not refundable. I would like to appeal to HC to reconsider this stance and urge parents to speak out on such practices. Lessons have not started and we are penalised for this situation. Any parents have overcame this before?