SAHM_TAN:

Hi,


If despatched in Mar then mostly likely May or slightly later.

The outward office is like their custom. I don't know why that status is repeated so many times.

hquek:

Ya. Buying from dangdang is an exercise in faith and patience. Things usually reach me after many weeks of waiting....but so far they have never failed me. Last count I think is about 8 to 10 weeks

Thanks SAHM_TAN and hquek!

SAHM_TAN:

Hi,


That's normal, give it another month or so for status to change. Doesn't mean that the items are still in the harbour, just that takes a while for status to be updated to Singapore.

I'm not sure how long the items stay in China after despatch to courier but fr experience usually takes abt 8 - 12 wks to reach my address. Once I bought it during their long holidays and I think took longer to reach me. But very normal, so far DangDang has not failed me. LOL

Hi, thanks for the prompt reply. So I was told that the item was exported on 3rd March, does that mean it would only arrive in Singapore in May? If it's already exported, why are there many instances of \"departure from office of exchange\"? Sorry I am very new to this. Thanks for the help!

Hello, sorry I am not sure if this is the correct thread to post this but I really need some help with my item tracking, hope someone could shed some light on this issue.


when I track my item, this status "Departure from outward office of exchange" has appeared since a month ago. However, the latest update is still "departure from outward office of exchange".
The following is my tracking result:

2013-03-03 10:52 广州国际 51003100 Departure from outward office of exchange
2013-03-21 09:22 广州国际 51003100 Opening
2013-03-21 13:18 广州国际 51003100 Departure from outward office of exchange
2013-04-01 08:51 广州国际 51003100 Opening
2013-04-02 09:01 广州国际 51003100 Opening
2013-04-02 17:31 广州国际 51003100 Departure from outward office of exchange

May I know when will it truly leave the country for shipment then? Thanks, I appreciate your help.

Hello, sorry I am not sure if this is the correct thread to post this but I really need some help with my item tracking, hope someone could shed some light on this issue.


when I track my item, this status "Departure from outward office of exchange" has appeared since a month ago. However, the latest update is still "departure from outward office of exchange".
The following is my tracking result:

2013-03-03 10:52 广州国际 51003100 Departure from outward office of exchange
2013-03-21 09:22 广州国际 51003100 Opening
2013-03-21 13:18 广州国际 51003100 Departure from outward office of exchange
2013-04-01 08:51 广州国际 51003100 Opening
2013-04-02 09:01 广州国际 51003100 Opening
2013-04-02 17:31 广州国际 51003100 Departure from outward office of exchange

May I know when will it truly leave the country for shipment then? Thanks, I appreciate your help.