Estéema\" post_id=\"2058625\" time=\"1644853521\" user_id=\"66413:

Typically, MOM wld require all FDW applies for std FDW insurance to cover basic but I always ensure i make purchase of such FDW insurance to incl the runaway deposit, even with renewal of my current help for 3rd contract. That way, I've peace of mind that I don’t hv to be shocked & hv to fork out $5K out of the blue.

MOM do not actively ‘side helpers’ but as these are relationships & involves cross border diplomacies, it’ll be great hussle to manage if every eyer lodge reports of their helpers’ misbehaviour or wrongdoings, unless u hv hard evidence of criminal acts. What u can do is to add on to the numerous bad record with MOM, if she had taken anything or did physical harm to yr family.

How did u find out abt her past bad records? Did the agents not inform you? We always ensure that we go to MOM online to hv a rough sense of the helper we are interested to hire & try to make informed decisions.

Unfortunately too, the Association of Employment Agencies is not well regulated to take agencies into task except to review & represent the interests of Agencies, not employers.

Thanks for all the replies. Now we are just trying to close the case with MOM, forget about the $5000 and just want to get maid help asap. We called MOM but just straight to their voice mail. I just sent an email, hope to hear some resolution soon. Thanks guys !

Estéema\" post_id=\"2058535\" time=\"1644817594\" user_id=\"66413:

Nvr believe these agents. Replacement tactic is just to trap you with them so they can continue to squeeze more. I’ve moved away fr them since loosing >$10K believing they’ll provide replacements. Now I learnt to hire direct & interview, hire & train myself. Abilities can be trained but attitudes cannot be trained. So I focus on identifying good characters, attitude & make attempt to select based on potential in learning. So far, I’ve got peace in my household for >12 years.

Didn't know the situation is so bad. The agency is JAG employment services.
What should we do next ?
lodge a complaint to Association of Employment Agencies (Singapore) ? & kiss the $6k deposit goodbye ? :imdrowning:
From what I read, seems like complaining to MOM is of no use and they are siding the maid.

Thanks !

ChiefKiasu\" post_id=\"2058506\" time=\"1644804564\" user_id=\"3:

Did you know of her previous black records BEFORE you hired her? Why is the agency not helping?

I wasn't sure if my mom knew about the record. I need to check. The agency did say that they can help to re-apply for a new maid but we have to pay for the $5-6000 again with their discount of $580 off. Definitely not going back to them.

Our maid ran off after 10 days arrived and hiding at shelter, refusing to go back agency and want to return to Indonesia. She got previous black records and we are just unlucky. Agency not helping. Any way we can get back our $5000 deposit ?