I like to share with all parents about my recent bad experience with Stalford Learning Centre. I have sent my daughter for the secondary 4 enrichment classes. Due to CB, the tuition has to pivot to online but they are absolutely incompetent and the management is so incapable to equip with staff to problem solving. Till today, we have 3 times of access issues and each times, we have to repeatedly follow up and follow up before we have a resolution and that’s when the class is already in session. Again and again, only an apology in text and there is no idea of the root of the issue. Given the mistakes made several times and that include today, I have asked for some discount and the answer given is they do not adjust fees given that it doesn’t happen frequently. I am not sure what’s the definition of frequent. Maybe it needs to happen weekly before they will take it seriously. What’s most upsetting is the management attitude and the way they handle problems and parents who pay them the fees.
If you are looking for any enrichment centre, I strongly discourage parents to consider this tuition centre for your kids.as they are only interested in making money and not student learning.
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RE: Comparing Science Enrichment Programs