Swensens Restaurant

[Andaiz]

went for the 1 for 1 recently at the Suntec branch. Wanted to change my fries to a second serving of seasonal veg and the serve staff gave us a flat no, with the \"reason\" that the kitchen's too busy (yeah, it's school hols)...so I was compliant lah (usually will insist but since she said it so good naturedly plus oredi quite :oops: that it's one for one leh!)


The wedgies did turn out not bad so I busted my no-carb lunch loh! :roll:

[BlurBee]

Yes, it does bring back some sweet memories for me too.


My 1st banana split ice cream when I was a child :love:

http://www.postimage.org/

Not a regular customer as I dun really like their main course.
Last weekend juz bought my kids to the outlet at Changi T2 as my DD1 had joined their kids club.
She gets to eat 1 free sundae per month.

[tankee]

Andaiz:

....... Wanted to change my fries to a second serving of seasonal veg and the serve staff gave us a flat no, with the \"reason\" that the kitchen's too busy (yeah, it's school hols)........

wow ! that's what I called customer focus :roll:

how they expect to survive with this \"high\" level of service.

[tankee]

BlurBee:

....My 1st banana split ice cream when I was a child :love:


http://www.postimage.org/.....

and you took and kept the picture till now ? :shock: :shock:



:lol:

[BlurBee]

tankee:

and you took and kept the picture till now ? :shock: :shock:




:lol:

:rotflmao: :rotflmao:
:congrats: on ur GMIII.

[schellen]

buds, sashimi took a pic of the feedback form where DD1 requested for more ham.


http://www.postimage.org/image.php?v=aV3ETWS

[tree nymph]

BlurBee:

Yes, it does bring back some sweet memories for me too.


My 1st banana split ice cream when I was a child :love:

http://www.postimage.org/

Not a regular customer as I dun really like their main course.
Last weekend juz bought my kids to the outlet at Changi T2 as my DD1 had joined their kids club.
She gets to eat 1 free sundae per month.

My DS1 is also a member of their kids club. Is that right? the kids get to eat 1 free sundae per month? any purchase required?

[Blobbi]

tankee:

and you took and kept the picture till now ? :shock: :shock:


:lol:

:rotflmao:

[buds]

tree nymph:

My DS1 is also a member of their kids club. Is that right? the kids get to eat 1 free sundae per month? any purchase required?

Me too! My girls have been members for a few years now.

Yes, one free sundae a month. No purchase required.

We usually redeem the sundae for the girls when we
have our lunch or dinner at any of the restaurants.

Kiddie members used to get Swensens Newsletters to
be able to join cooking workshops and other fun progs
during the sch hols, Mother's Day, Children's Day (etc).
There were also contests the children can participate
in the newsletters to win ice-cream and tokens.

Now all via email.

[Andaiz]

tankee:

Andaiz:

....... Wanted to change my fries to a second serving of seasonal veg and the serve staff gave us a flat no, with the \"reason\" that the kitchen's too busy (yeah, it's school hols)........

wow ! that's what I called customer focus :roll:

how they expect to survive with this \"high\" level of service.

They usually won't but I must say swenson's quite a survivor! And it's my first bad encounter with swenson's...mebbe I'd just avoid the Suntec one! People there rather clinical!