Travel: Singapore - Universal Studio

[tankee]

Universal Studios Singapore has closed a popular ride, Battlestar Galactica, for the time being due to a technical glitch.


The ride will be closed for at least a few days for a complete inspection.

The spokesman for the theme park, Robin Goh, said a technical problem was detected on one of the ride vehicles during the park's daily pre-opening testing on Thursday morning.

\"In keeping with our commitment to employee and guest safety, the ride was immediately closed and will not be operating until we determine the cause and solution,\" Goh said.

Experts from the ride's design, engineering and manufacturing company are assisting the ride and show team in the inspection.

\"No one was injured and all the proper authorities were notified, which is a standard Universal Studios Singapore operating policy,\" said Goh.

He stressed that employee and guest safety is the number one priority.

All rides go through a daily series of detailed inspections and testing before the park opens to ensure that all the safety systems are functioning properly.

\"No ride will be operated at any time unless it has passed all daily inspections and tests,\" Goh said.

\"We understand some guests may be disappointed. However, the safety of our employees and guests remains our top priority,\" he added.

Police said the safety authorities will work with Universal Studios Singapore to determine the cause of the problem.

It must also recommend rectification measures and re-certify the safety of the ride, before the licence can be reinstated. - CNA


http://www.channelnewsasia.com/stories/singaporelocalnews/view/1045906/1/.html

[auntieM]

I don't mean to be rude but everytime Robin Goh appears on tv, I always wonder why RWS didn't pick someone else.

Even my 7 year old asked me why he talks like that.
I have nothing against g*ys really, but :imconstipated: the way he talks...

[corneyAmber]

auntieM:

I don't mean to be rude but everytime Robin Goh appears on tv, I always wonder why RWS didn't pick someone else.

Even my 7 year old asked me why he talks like that.
I have nothing against g*ys really, but :imconstipated: the way he talks...

I know exactly what you mean! I get the goosepimples too whenever he is interviewed! :!:

[tankee]

I thought otherwise. Robin is VERY suitable for this role.


Robin is always so exicted, so positive, like having lots of fun. Just the right spokeperson for theme park.

I recall seeing his interview during the rained out opening, his spirit was not dampened, and reminded that xx% of the park is covered, and people who are already a little wet don’t mind going for the fun water rides.

[hquek]

make me curious who is this Robin Goh. :?


Anyway, went last week with my family. At that time, only the Madagascar attraction was closed - although the carousel was opened (with the M characters).

Overall, the experience was positive; there were fairly many pp around but hardly had to queue for rides. Only queue was the Canopy ride at Jurassic Park. I don't take scary rides (my hubby did and he gave thumbs up for those - Jurassic, Human ride of BG, Canopy, and Mummy).

I really liked the Revenge of the mummy. no guts to take ride, but the walk inside the tomb to the ride was good enough for me (looks like a real tomb) - like going to museum although bits of it was evidently fake.

Shows had loads of pyrotechnics (waterworld, monster rocks), quite entertaining on the whole. Enjoyed the Lights/Camera Action thingy where they simulated a typhoon (or some strong winds thingy lah). The 4D Shrek show was excellent.

Staff were eager to please although you can tell they were quite green (eg the announcements always very soft, you cannot hear above the din of the conversations of fellow waiting patrons).

Prices of food was ok (had Mel's diner - meals less than $10) - definitely way less than what I would have to pay at Bird Park/Zoo.

What clinched it for me was that they gave $10 food and $5 retail vouchers (staff happy to combine the vouchers in your purchases).

Would go back again, but probably not enough times in a year to make worth an annual pass.

[auntieM]

Agree tankee, its just that 'pattern' speech I find not cool

[tankee]

hi hquek


thanks for sharing.

is this your first time to universal studio theme parks? how's our compared to the other overseas?

[hquek]

Hi tankee,


First time to Universal studios (anywhere). Had just visited Ocean Park and Disneyland in HK - so could make a bit of comparison regarding the staff green/cooked.

Also the 4D show compares well with the 3D show in HK Disney.

[MMM]

On observation on the staff was they were very eager to pleased and were very helpful. They made you feel welcome. It is very non-singaporean service standard.


I was just thinking of other theme parks that we did and I think the service level is quite high probably because they are new.

[hquek]

oh, btw, we reached there about 11am and left about 5+pm - totally bushed. Had 2 young kids and grandma with us.


Didn’t complete the whole park even if it’s the smallest. In part due to heavy rains in the afternoon which meant some time wasted (about an hour) in waiting for rain to abate.

Stuff missed includes the Dragon ride at Shrek world, seeing the Shrek/M characters, the Donkey thingy (supposed to be interactive).

The staff were good enough to walk around the park and loan us umbrellas to get from A to B…and they walk with us to retrieve the umbrella.