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    Order from Dangdang

    Scheduled Pinned Locked Moved Chinese
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    • S
      seashell
      last edited by

      thank you, wonderm.


      hi tamarind,
      i mention to them during payment acknowledgement. Their reply was "支付的款项会在订单处理后,退回到您的原支付卡中". not sure when will that be done. btw, I’m able to make payment via uob master card after checking my online statement yesterday, as for the citibank need to wait for DH to verify.

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      • H
        hquek
        last edited by

        tamarind:
        seashell,

        Did you email to dangdang to ask them to refund you ? I don't think they refund you automatically.
        I had instances in the past when I overpaid them (either double pay or cancel order before end of audit). In those instances, DD refunded the money to me automatically - although this took a few weeks (each time) in my case.

        Since they really can take a long time to verify my payment, I guess it's only common for them to take longer to refund. But so far, I've never had to call them up to query.

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        • H
          hquek
          last edited by

          Happy to report that my 2nd order arrived safely. Both orders took 8 weeks from point of ordering to me physically receiving the goods. And in both cases, the audit actually went quite fast, it was the waiting for goods to arrive that took the longest time.

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          • S
            SAHM_TAN
            last edited by

            Just to check, after receiving the books, do you need to update your account to reflect receipt of books?


            Looking forward to my books around 25 Jan 2011

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            • F
              fohope
              last edited by

              Hi all,


              I had ordered the spree from SMH and it’s only 20% shipping cost of the dang dang price.

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              • T
                tamarind
                last edited by

                Please take note of the risk of joining sprees in SMH. There have been many cases of spree organizers collecting money then disappear without a trace. The administrators have no control over organizers in that forum.

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                • F
                  fohope
                  last edited by

                  I think I’m lucky that the one I join is not a cheater. By the way, did you encounter before. Is there a list of bad organiser where I can check before joining the spree?

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                  • T
                    tamarind
                    last edited by

                    KELLY2009:
                    I think I'm lucky that the one I join is not a cheater. By the way, did you encounter before. Is there a list of bad organiser where I can check before joining the spree?

                    Yes there is. You can search in the spree section. But note that many people who got cheated are too scared to say anything, an organizer who cheated may still be organizing sprees.

                    The problem is that you send money to a stranger that you have not met before, and you don't know where she lives. It is much more risky than ordering from a reputable website.

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                    • S
                      SAHM_TAN
                      last edited by

                      KELLY2009:
                      Hi all,


                      I had ordered the spree from SMH and it's only 20% shipping cost of the dang dang price.
                      May I know when is your estimated delivery date to received the books? I'm just curious with the reduced shipping cost how's the speed of the delivery.

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                      • S
                        SAHM_TAN
                        last edited by

                        KELLY2009:
                        I think I'm lucky that the one I join is not a cheater. By the way, did you encounter before. Is there a list of bad organiser where I can check before joining the spree?

                        I've joined a couple of sprees. I'm not advocating joining spree but just sharing how I choose. I only join the spree if:

                        I can't get the item via the website. Sometimes there is only local delivery. I can only imagine that the organizer has a contact in that area to arrange delivery. The money saved must be worth it of course.

                        If the organizer has previous spree and repeat visit from same customer.

                        The amt for the spree is not too much.

                        OF course there's always an amount of risk involved

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