Order from Dangdang

[seashell]

SAHM_TAN:

From other parents' experience, it will take 7 - 8 wks to reached Singapore. I'm still waiting for my first delivery.

hi SAHM_TAN,
it's my first time purchasing as well.

yesterday, finally received an email from dangdang that my books are sent out from beijing.

[wonderm]

seashell, I had similar "double payment" experience. The refund was done very promptly, the date shown was on the same day or next day, but I only checked my credit card payment after 1-2 weeks. I even had a few cents "gain" due to different exchange rate. I guess it may take a few days to show the refund on your online credit card statement.


As I shared in my earlier posts, the delivery took about 7 to 8 weeks to reach me. We are enjoying the books now. A big thank you to those who shared about dangdang purchase at this forum.

[tamarind]

seashell,

Did you email to dangdang to ask them to refund you ? I don’t think they refund you automatically.

[seashell]

thank you, wonderm.


hi tamarind,
i mention to them during payment acknowledgement. Their reply was "支付的款项会在订单处理后，退回到您的原支付卡中". not sure when will that be done. btw, I’m able to make payment via uob master card after checking my online statement yesterday, as for the citibank need to wait for DH to verify.

[hquek]

tamarind:

seashell,

Did you email to dangdang to ask them to refund you ? I don't think they refund you automatically.

I had instances in the past when I overpaid them (either double pay or cancel order before end of audit). In those instances, DD refunded the money to me automatically - although this took a few weeks (each time) in my case.

Since they really can take a long time to verify my payment, I guess it's only common for them to take longer to refund. But so far, I've never had to call them up to query.

[hquek]

Happy to report that my 2nd order arrived safely. Both orders took 8 weeks from point of ordering to me physically receiving the goods. And in both cases, the audit actually went quite fast, it was the waiting for goods to arrive that took the longest time.

[SAHM_TAN]

Just to check, after receiving the books, do you need to update your account to reflect receipt of books?


Looking forward to my books around 25 Jan 2011

[fohope]

Hi all,


I had ordered the spree from SMH and it’s only 20% shipping cost of the dang dang price.

[tamarind]

Please take note of the risk of joining sprees in SMH. There have been many cases of spree organizers collecting money then disappear without a trace. The administrators have no control over organizers in that forum.

[fohope]

I think I’m lucky that the one I join is not a cheater. By the way, did you encounter before. Is there a list of bad organiser where I can check before joining the spree?