Order from Dangdang

[tamarind]

Hi charliewindson,

Actually I have ordered from dangdang since 2009 for about 10 to 20 times using credit card, each time they delivered my books as promised. I used to encounter a lot of problems using Citibank visa, but that was a problem with the Citibank server, nothing to do with dangdang. Ever since I changed to Amex, I have ordered many times without any problems. I have never been charged extra and I have never lost any parcels.

You email shows 文轩网, are you sure you are using dangdang ? Did you confuse dangdang with other booksellers ?

I got fed up with dangdang only because their parcels now take forever to arrive, and there is no reliable way to track their parcels.

When I worked and traveled in China, I have also ordered from dangdang about 5 - 6 times using cash on delivery, and each time they delivered without problems. While I was working in a university in China, I noticed many staff and students collecting their books from the dangdang courier. While my hubby was working in a university in another city in China, he had to queue up for about 1 hour to collect his books from the dangdang courier. dangdang is one of the biggest booksellers in China.

I believe that dangdang is a reliable bookseller, though their courier service to overseas is really messed up which caused some people to lose their parcels. They cannot be listed in NASDAQ if they are scammers.

[charliewindson]

hmm you’re right i must have gotten the wrong emails.


i’ll take screens of my account in a sec.

they’re not scammers, but they do scam, that was something i’m uncomfortable with.

now that i’ve looked into my account from an earlier transaction, it looks like they did scam me this year after all. hold on.


2011-01-17 00:00:00 \t￥34.00 \t \t网上支付 国外信用卡支付 \t支付 \t5457990395
2011-01-15 00:00:00 \t￥34.00 \t \t网上支付 国外信用卡支付 \t支付 \t5457990395
2011-01-14 14:21:27 \t \t￥34.00 \t网上支付 国外信用卡支付 \t退款 \t5378991895
2011-01-12 00:00:00 \t￥34.00 \t \t网上支付 国外信用卡支付 \t支付 \t5378991895


interesting, because i thought they fully refunded me

looks like they didn’t

the 34 dollar invoices are all the same, i made duplicate payments due to the invoices stuck in [awaiting payment] issue though it happens all the time for me and i thought they refunded me fully like the last time i did that

[tamarind]

Busymom:

tamarind:

[quote=\"empressplace\"]Tamarind


How to order from dangdang using peeka? It seems to offer taobao only?

Just paste the dangdang link. The auto fetch only works for taobao but you can enter the other fields manually.

Sorry, don't understand. Paste the link on which part of the peeka website?[/quote]Paste the link like this :
http://3.bp.blogspot.com/-GTwcEGPcWEo/TnyPHlO2FNI/AAAAAAAACRo/a_G0ugPzkNs/s400/peeka%2B1.jpg\">

Click next and you will see an error message :

http://3.bp.blogspot.com/-YvG_AGbFimA/TnyPLhZC_ZI/AAAAAAAACRw/rqhCkP-knSc/s400/peeka%2B2.jpg\">

Just click OK and enter the details manually.

Note that I have only ordered from peeka twice and I will continue to use them. I am not sure whether they will always be reliable. Use them at your own risk.

[Busymom]

Thank you, tamarind. The other details to be keyed in manually, are you referring to the other boxes that say Product name, colour, etc? Are they compulsory fields that we need to key in?

[tamarind]

charliewindson:

hmm you're right i must have gotten the wrong emails.


i'll take screens of my account in a sec.

they're not scammers, but they do scam, that was something i'm uncomfortable with.

now that i've looked into my account from an earlier transaction, it looks like they did scam me this year after all. hold on.


2011-01-17 00:00:00 \t￥34.00 \t \t网上支付 国外信用卡支付 \t支付 \t5457990395
2011-01-15 00:00:00 \t￥34.00 \t \t网上支付 国外信用卡支付 \t支付 \t5457990395
2011-01-14 14:21:27 \t \t￥34.00 \t网上支付 国外信用卡支付 \t退款 \t5378991895
2011-01-12 00:00:00 \t￥34.00 \t \t网上支付 国外信用卡支付 \t支付 \t5378991895


interesting, because i thought they fully refunded me

looks like they didn't

the 34 dollar invoices are all the same, i made duplicate payments due to the invoices stuck in [awaiting payment] issue though it happens all the time for me and i thought they refunded me fully like the last time i did that

I have requested for refund from dangdang before due to the fact that I accidentally paid twice. They refunded me but it took about 1 month to show up on my transaction details.

Did you email them at [email protected] and chase them for a refund ? If we don't request for the refund, they will not do it.

Anyway I do believe that you encountered problems with dangdang and thanks for sharing. As I wrote earlier, I am not going to use my credit card to order from dangdang any more. I am going to use peeka to help me to order instead. Peeka has offices in China receiving the orders. If I find another cheap and reliable source in taobao, I will order from taobao instead of dangdang.

[tamarind]

Busymom:

Thank you, tamarind. The other details to be keyed in manually, are you referring to the other boxes that say Product name, colour, etc? Are they compulsory fields that we need to key in?

Yes Product name and other fields marked \"*\" are compulsory.

Note that there is a $5 delivery charge per order, and remember to choose economy delivery.

[tamarind]

charliewindson:

and now i want everyone who has succeeded in paying with credit cards in recent months to tell me when said payment was made, and the browser they're using.

I have 2 successful payments in April this year, using Google Chrome.

[Busymom]

tamarind:

Busymom:

Thank you, tamarind. The other details to be keyed in manually, are you referring to the other boxes that say Product name, colour, etc? Are they compulsory fields that we need to key in?

Yes Product name and other fields marked \"*\" are compulsory.

Note that there is a $5 delivery charge per order, and remember to choose economy delivery.

Ok, thanks for highlighting that. So should better consolidate a few purchases. The delivery charges is in S$, right?

And product name means the title of the book, right?

[tamarind]

Busymom:

tamarind:

[quote=\"Busymom\"]Thank you, tamarind. The other details to be keyed in manually, are you referring to the other boxes that say Product name, colour, etc? Are they compulsory fields that we need to key in?

Yes Product name and other fields marked \"*\" are compulsory.

Note that there is a $5 delivery charge per order, and remember to choose economy delivery.

Ok, thanks for highlighting that. So should better consolidate a few purchases. The delivery charges is in S$, right?[/quote]Yes in S$.


Dear all,
I found this thread with review of peeka:
http://forums.hardwarezone.com.sg/showthread.php?t=2922663&page=8

Please do your own research of peeka and share here.

[hquek]

Hi charliewindson,


I’ve ordered from DD umpteen times since 2010, so much so I’m a diamond club member. Packages have taken long to deliver for international shipments, but they all came through. these days, I don’t even have to send email to authenticate my payment and it’ll pass their audit.

There was once when I had multiple payments and multiple refunds, DD failed to refund one. Once I pointed out to them, they confirmed the refund fairly quickly and I received the credit. In fact, when I complained that the time they overlooked cost me exchange loss, they gave me vouchers enough to offset the loss, and a bit more.
So far my Amex card, used only for DD, has never reflected any weird charges.

I will continue to use them. may try peeka since the delivery lead-time is shorter and I may save on postage. have tested DD on many occasions and they never failed to deliver.