Is Groupon a scam?

[Sunshine lady]

so far was good for f&b deals in the past year but now very sianz.

[sweetiepie]

Bought some f&b coupons the first time. After trying out, never think of doing it again. The steamboat served exclude seafoods, must top up to full price for adults n children.

[micollh]

i bought few of this canvas photo 30cmx 30cm in Nov 2011 vouvher, and i’ve sent the photo following the instructions, no confirmation and so on, i emailed them they said will feedback within 72 hours, no reply…did that few times… same… i even email to groupon to feedback on ther service… no reply from groupon too… so i not sure when will i get my photo… it says 4 to 6 weeks… finger cross

[vicki]

Bought Groupons a few times (for the reputable companies) and had no problem thus far. If i rem correctly, my purchases were:-

1) 4 MPH $10 for $20 voucher
2) Some Waraku vouchers
4) 5 Pizza Hut vouchers (for the half px pasta) and most recently,
5) 8 Coffee Club $10 for $20 vouchers

Have used everything without any problem...

So i guess - just gotto be very selective of the merchant offering the deal.

[Oppsgal]

micollh:

i bought few of this canvas photo 30cmx 30cm in Nov 2011 vouvher, and i've sent the photo following the instructions, no confirmation and so on, i emailed them they said will feedback within 72 hours, no reply..did that few times.. same.. i even email to groupon to feedback on ther service.. no reply from groupon too.. so i not sure when will i get my photo.. it says 4 to 6 weeks.. finger cross

Same here... No news. Only sent 1 photo when bought 6. Quality also not good for the only photo received.

So far still chasing for the rest of the 5 photos. No response at all. Should we go CASE or what?

This is the first time got such problem... so far the rest of the deals still good.

[friendship]

I only tried the F&B from certain establishments that I am familiar with.


OK leh, bought from Groupon $7.50 voucher can buy $15 worth of meal. Definitely if purchase above $15 has to top up the difference. That was 6 mths ago.

2 weeks ago, just bought similar value from different F&B eateries.

never try ‘spa’, go there the person will ask you to sign this package that package. If don’t sign, their face change to ‘black’.

[catwee06]

I bought some Brands chicken essences with Groupon voucher last year worth near a 50% discount. Since it is a reputable merchant and my family drinks brands chicken essences alot, it was quite a good buy.


i had bought some facials and spa vouchers too. same experiences of difficult to book appointment, have to top up a certain amount to get a better treatment cream and hardselling. but agreed this is not groupon’s fault.

[Oppsgal]

No response when feedback! Buy at your own risk :?


So what should consumers do if purchases not receive?

[lim72]

So far so good. I have purchased & consumed more than a dozen of vouchers from groupons, mostly foods & spa treatments. Most of them are really value for money.


However, we had only one not-so-good experience of a non- authentic Korean rest which doesn't serve rice cake and they don't even know what is that. Later then we found out that its a Korean rest run by prc. We felt cheated cos it claimed to be Korean bbq :mad: .

[lim72]

Oh yes, please remember to look out for fine prints eg.any extra charges if you redeem the vouchers on a weekend, etc. Good luck!