Online shopping

[sparks]

I am the opposite. I used to trust paypal as a secure mode of payment. Recently, I bought some items from Amazon using my own credit card - no problem. I used Hopshopgo for shipping, paying via paypal.


When I received my bank statement recently, I noticed an unauthorised transaction very close to the date charged by Hopshopgo . I quickly alerted paypal & lodged a claim dispute. I alerted them that my account could have been compromised at their end. The transaction did not appear in my account history with paypal at all. They came back to refuse my claim. Then, I called up my bank to block the card & inform them abt the unauthorised transaction. At that time, my bank notified me that there has been a second unauthorised transaction for same amount & vendor thru paypal. I am still waiting for my bank to revert which may take 2-3 mths. I wrote again to paypal abt my case via email & you know what they replied? They asked me to call them instead. :censored: Time-wasting customer service! They never followup on my reply.

I am a careful online user & I don't open suspicious emails at all. I could only recall that I had problems logging on to Hopshopgo that time when I wanted to ship my items. Dh has experienced receiving suspicious looking email from paypal wanting to charge him for something he didn't order. He ignored them.

My experience with q0010 on the other hand has been very good. No prob with refunds, delivery, etc. I am a frequent shopper there. The customer service is excellent. Whenever, I report a seller inresponsiveness to their customer service, I will receive the seller's very soon.

[Linlin]

Qoo10 if u bought from local is 50/50 but overseas one is they won’t refund unless ship back and even if you ship back the seller might not refund too. My sister bought swimming costume and the size she receive is different from the website and the seller kept delaying and don’t want to refund. She later only refund 1 instead of all as she not willing to refund full and the additional charge for shipping she also never refund. Inform Qoo10 and u have to trouble yourself to do follow up and also take pic of the item with measurement etc.


For me, previous I have evidence I won the camera Polaroid but gmarket denied saying because their system error and don’t push me like a ball to call this department and email the marketing department etc. To me trustworthy or not depends on the seller and not qoo10 cos qoo10 simply have no responsibility at all. My Polaroid thing is happened last year and I still keep the proof and I don’t know this online lucky draw (roulette) thing is look for who coz I never buy anything is just by luck I won. Anyway qoo10 or groupon is not as good as it seems to be.

[sundaymorning]

Hi,

I have been purchasing from qoo10 , gmarket , taobao via agent .

As for qoo10 , so far so good for me . Seller revert to enquires promptly and the delivery is really fast even from overseas seller S.Korea. So far i have yet to encounter any problem with qoo10 . I think qoo10 is pretty reputable , so i believe they wont scam our $$ .

Anyone orders from taobao ?

[Harlequin]

:rahrah: Neiman Marcus, Nordstrom and Macy's now provide shippings to Singapore.... hopefully JC Penny will follow suit....

[sundaymorning]

Oh,

Beautybay , ASOS also provide free shipping to SG

[limlim]

sundaymorning:

Anyone orders from taobao ?

I order from taobao before. So far, item is okay, but delivery depends on the delivery company. Some good, some is crap.. only deliver to local post office and need to self collect instead of delivering to doorstep.

Delivery usually within 1 week. Some like Shunfeng takes < 3 days.

So far, only tried shipping to China address. Didn't try shipping to SG before.

coz too exp.

Most of the household items are very value for money.. and quality is way better than what you get from local shops.

[Harlequin]

Nordstrom's delivery is super fast, I ordered on the 18th April, received it today. :please:


There are 2 shipping options, I used the DHL.

[sundaymorning]

limlim:

sundaymorning:

Anyone orders from taobao ?

I order from taobao before. So far, item is okay, but delivery depends on the delivery company. Some good, some is crap.. only deliver to local post office and need to self collect instead of delivering to doorstep.

Delivery usually within 1 week. Some like Shunfeng takes < 3 days.

So far, only tried shipping to China address. Didn't try shipping to SG before.

coz too exp.

Most of the household items are very value for money.. and quality is way better than what you get from local shops.

Hi limlim,
how you order directly from Taobao ? Do you have a china bank account ?
I ordered from Peeka and its delivered to the doorstep. its not costly about 20-30 bucks for a couple of items . how much is your shipping when you order directly?

[limlim]

sundaymorning:

limlim:

[quote=\"sundaymorning\"]

Anyone orders from taobao ?

I order from taobao before. So far, item is okay, but delivery depends on the delivery company. Some good, some is crap.. only deliver to local post office and need to self collect instead of delivering to doorstep.

Delivery usually within 1 week. Some like Shunfeng takes < 3 days.

So far, only tried shipping to China address. Didn't try shipping to SG before.

coz too exp.

Most of the household items are very value for money.. and quality is way better than what you get from local shops.

Hi limlim,
how you order directly from Taobao ? Do you have a china bank account ?
I ordered from Peeka and its delivered to the doorstep. its not costly about 20-30 bucks for a couple of items . how much is your shipping when you order directly?[/quote]No China bank a/c. I paid with visa (SG credit card).

Actually DBS bank is having some promotions not long ago mah.. Apparently they accept Sg credit card.. but I discovered that there are addition charges..

I didn't go thru any agent. Chat directly with the seller and they mentioned like.. ard RMB120+.. which is like SGD $20~30..

But most of the items I buy cost few tens of dollars so somehow the shipping just doesn't makes sense..

I feel pain when shipping is > 20~40% of the item cost.....

[sundaymorning]

Hi Limlim,

its kinda pricey to actually order directly , can try peeka though .
The shipping is pretty economical , i have purchased one pair of shoes, two bags , one maxi dress and assorted accessories and shipping is at 20++ .