Soft fall mechanism broke in 1 yr old piano
-
Hi all, need some advice.
the soft fall mechanism of my 1 year old piano broke! The metal piece actually broke. This is not a second hand piano and i paid over 7 k for it. I am really outraged. What can I expect from the dealer when I contact them for an answer? A few months ago one of the screws in the lid came off as well but I only asked them to replace the screw, but this is too much. -
Is there any warranty? We bought a piano 9 years ago and until now the soft fall mechanism is still working fine.
-
Yes there is warranty and the shop can probably put in another one. I just cannot believe that they can give me something so lousy in the first place and wonder if I should demand a total replacement. How can a thick piece of metal break ? Makes me wonder about the rest of the piano!!
-
What brand is the piano?
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better đź’—
Register Login