Tingkat Dinner

[Brylina]

From Singaporemotherhood.


while buffetparadize food is better than others...i must say that i am amazed at the sheer rudeness of the boss kelvin. i had an issue with 1 of the delivery and gave a call to clarify & gave my feedback. The intent was not to seek refund but clarifications. He felt that not only was he not in the wrong, he also need not make any apologies about his attitude! i said that for the amount of price i'm paying, I should at least get better customer service..and guess what he said 'sorry, i'm not obliged to provide excellent customer service' my god, the sheer arrogance! my blood really boiled after tt conversation...after dropping off the line, i was cursing and swearing to my colleagues and blaming myself for being so stupid as to pay him in full upfront...in fact i cursed him that he will walk into a wall and break 1 of his toes...my colleagues actually said tt I'm too nice! I have used other delivery service before..and honestly they will realy bend over backwards to see what they can do for you...in fact, I have to recommend this Jeslyn from Neo Gdn...she was really wonderful! but the quality of food can really vary..some days can be good, but some days can be really strange and pathetic looking....i really wun recommend any1 to try out buffetparadize...not worth your time giving such pp biz...i rather go back to neo or try someone else

post by: \"babsupplies\"
.net/forum/topic.asp?topic_id=19699
(go to singapore google and search for buffet paradise and you will see posting at this website)

Author Topic
mummyeny


Singapore
49 Posts
Posted - 04/02/2008 : 16:09:41
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Dear All

I was very angry the last few days.

I had been a customer with this company Buffet Paradise for Tingkat dinner for more than 1.5 yrs and hd recommended many friends to their service.

This company claimed to serve food LESS OIL, LESS SALT, NO MSG. Although their prices are amongst the most ex for tingkat dinner in Singapore, I hv chosen them cuz their food has no MSG as I'm a nursing mother and do not really hv time to cook dinner.

However, some months back, the taste of their food started to change and as I'm with them for quite some time, I tried not to be oversuspicious. However, recently, I get more and more thirsty after eating their food. Also my dd too. I started to feel unwell too.

I went to check their website. They hv secretly taken out the NO MSG clause in their site without informing their customers. I was very very upset cuz I'm currently pregnant with #2 and to imagine feeding both my babies with food full of MSG is devasting. I called up the company the next day and they confirmed my worst thought. They had been adding MSG since (god's knows when) claiming MSG helps to preserve food. I was furious, and I questioned why they didn't inform all the customers and they said the boss thought it's not important, anyway all TINGKAT dinner caterers add MSG. I was very very mad. I was so cheated and decepted being a longtime customer. one of the staff said she was instructed to tell customer only when they call to check about this MSG thing. And the staff said although they received some customers who had discovered about this quite some time back and some had felt sick after consuming their MSG food like diahhorea and vomiting because allergy to MSG, this Company continue to hide this fact. So I demanded to talk to the boss which called back and told me the exact same thing. He certainly didn't feel sorry about it. So I asked him so how do I trust his company who is also serving confinement food to mothers if they will add anything strange in the food, he said it's up to me.

To all friends whom I recommended their tingkat service, I'm sorry.
To all mothers who wants to use their confinement food or is using currently, PLS THINK TWICE as the company is obviously unethnical, dishonest and hungry for money.

================================================

these caterers share the same factory address but with different names. have you guys find out about this? the food may be prepared by same factory and sent out under different company names.

1) provide confinement food. also claimed that no MSG is used when it shared the same factory?
Natal Essentials - Traditional Confinement Meal Deliver to Your Door Step
Natal Essential
Blk 15, Woodlands Loop, #02-42 Woodlands East Industrial Estate, S738322. Tel: 6755 4747

2)provide home meal delivery
http://www.buffetparadize.com/
Buffet Paradize Pte Ltd
Add: Blk 15, Woodlands Loop, #02-42 Woodlands East Ind. Est, S738322. Tel: 6755 4466

3)claim that no MSTG is used?? Is this really true after sharing the same address with the above??
Mom's Cooking
Mom’s Cooking Pte Ltd
Blk 15 Woodland Loop #02-42
Woodlands East Industrial Estate
Singapore 738322
Tel : 6755 4466
Fax: 6752 8667
Email : [email protected]

[Jennifer]

Has anyone ordered from Tingkat Singapore?


http://www.tingkatsingapore.com/

Appreciate your reviews.

[En-joy]

I always suspect when there is no MSG, they prob add sugar, dun feel thirsty. otherwise why the soup is sweeter than home cooked soup?

[janet88]

En-joy:

I always suspect when there is no MSG, they prob add sugar, dun feel thirsty. otherwise why the soup is sweeter than home cooked soup?

it's quite impossible for soup to be sweet without msg when we eat out...at home, we use better ingredients and as such we get natural sweetness...carrots, chicken, potato, pork ribs sold outside are lower grade or else stalls cannot survive.

[Jennifer]

Can add sugar cane to boil soup for natural sweetness.

[janet88]

Hubby and I decided to go for tingkat dinner instead of cracking head over what to cook everyday. This way, we can save the time and spend on kids instead.


Can anyone kindly advise difference between standard and premium package? We are also thinking of using Select. Read a post here about food being delivered nearer dinner time. Also, what else should I look out for? Urgently require your inputs. Thank you.

[wiimum]

I suggest you opt for a trial package, whether standard or premium than to commit to a month’s package. If you don’t like it, there is no money back.


For myself I have given up on Tingkat, at least those I have tried. They arrived too early, usually very salty and the portion varies.
What I do now is cook the rice and the soup and when I run out of ideas to cook, I go to the nearby coffeeshop/food court to "Tabao" the dishes. It could be Chicken Cutlet or Pork or Fish dishes and it will be hot and look more appetizing. Doesn’t cost too much either.

[Belle2011]

I am trying to look for a suitable tingkat dinner but shared the same sentiments with wiimum.

It may be cheaper to "tabao" dinners occasionally. I cook simple dinners; rice with soup and steamed food.

[isetan]

I have tried tingkat before. 3 different companies before in fact. Personally, I don’t really encourage cos the food really tastes horrible. The vegi contains a lot of chemical smell. and also please Don’t be misled by the word "no MSG" if they ever advertised cos the taste is really not there. My take is that if u really need to have alternative home cook meal:–


1) rice–cook on your own as it can be easily prepared by yourself,
2) soup-- throw all ingredients in slow cooker in the morning before you goes to work and will be ready by the time you returns from home;

3) vegi, meat-- get it from neighbourhood coffee shop ‘economical rice’ outlet.

Even as (3) contains msg, the food will definitely be tastier than those tingkat.

This is just my 2cts worth and personal experience.

[highheels]

I’ve tried tingkat meals from various companies. They are all about the same. Don’t have high expectations. Also, meals tend to be delivered really early (around 4pm), so you need to have someone at home to take them in, or the food would just be left outside your home to fester.


Like what others have suggested, between tingkat and ta-bao, ta-bao is better! But of course you can always try tingkat. Just lower your expectations.