@JT16 Hi there! You’re right, I also feel that with some of the bigger agencies, the focus can lean more towards sales targets rather than really understanding what families need, and that can sometimes affect the quality of the match.

After going through a few options myself, I ended up hiring my current helper through EELIT Agency, and the experience was very different. They took the time to understand my household’s needs, were attentive throughout the process, and the helper they matched me with has been a great fit so far.

It really makes a difference when an agency prioritises service quality and long term fit over just numbers

@lakshmiSG563 Hi Lhaksmi! Thanks for sharing your thoughts!
I’ve also heard that different agencies have their pros and cons, so it really depends on what each family needs.

While browsing reviews, I came across some interesting and positive feedback about an agency called EELIT. Have you ever had any experience with them or heard about them before? I’m curious to know your thoughts. Or did you have any other experience regarding that matter?

Hi everyone,
I’m currently on the lookout for a trustworthy maid agency here in Singapore. I’m hoping to find someone who can help with both household chores and caring for the family.

I’ve been browsing online, but there are so many agencies and it’s hard to tell which ones are truly dependable. Ideally, I’m looking for:

1. Transparent fees
2. Good track record of matching helpers to the right families
3. Strong after-sales support if any issues arise
4. Proper training for the helpers before deployment

Would love to hear your personal experiences, both good and bad, so I can make an informed choice. Which agencies have you worked with, and would you recommend them?

Thanks in advance!

chixchix:

Seems like newer agencies are providing better services than old timers now.. glad to hear personally i have just tried Raffles Employment services at Jurong east ..so far i am happy…. last time i used to go to the more established agencies but no point, they won't listen to you when you have problems.


Yes agreed to Diana that agencies in Indonesia don't train their maids,,unless they come from proper training centres,,thats what my agent shared with me….but my agent brings in the fresh maids and train herself personally for 1 week then send to employer house. Like mine also came fresh but wasn't blur kind.

Yes... smaller agency seems more bothered when we face problems. Last time I took from Nation and some another agencies... can't remember the name and every time I complain about the maid, they would ask If I wanna replace the maid. -_-\"

Indo maids if go thru proper ones from Jakarta, proper trainings are provided. Heard from my agent those travelled in from Batam are usually thru \"by-left\" way. So no proper or zero training. But can arrive very quickly.

I got my maid from Eelit Placement @ katong. It’s being a year now and the service is still good. Agent and I became friend cos I call her every now and then to chit chat or ask for some advise on maid’s issues… more of the latter… hahaha. Hope she doesn’t find me bothersome. Anyway, her service is good cos I referred quite a number of friends and relatives to her and all no complain. If anyone keen, can call her at 82227346. Her name is Sherly. Good luck!