I was gravely frustrated with the new version of chemical every hair salon seems to be using. It’s supposedly more natural but I have very frizzy and kinky hair. It didn’t last 2 weeks before strands picked up from the floor shows zig zags again. Went to Jean Yip hoping for some quality service, was promised correction with package deal. Spent $560 and got the worst effect of all. Phoned Jean Yip headquarters because the head hairstylist couldn’t fix it. But its administrator Steven Fernandez ignored me completely despite multiple follow ups.

Complete rip -off !

If you have strong waves or kinky hair, go anywhere but Jean Yip.