All About Full-Time Maids

[annie7872]

Recently on 23/05/15 had signed up a transfered Indonesian maid with this G… Employment Agency at Changi Road with agency fee of $850. After a week the maid requested to go back to the agency because she say she cannot work in Chinese family as she cannot do prayer and wear Tudong so we sent her back on 01/06/15 which is only 7 days under our employment. We had been trying to locate the boss to discuss on the refund, but despite our several calls and messages the boss of the company just ignore and never call back and reply at all. And until now we still couldn’t talk to her. The office have only one staff to entertain us saying the boss said can only refund 20% of the agency fee which is only $170 even if we not getting any replacement from them. Can u imagine is only 7 days employment and she is the one that wated to go back to the agency. And until now the maid have not found any employer yet, and if she is not being transferred, my new maid cannot come to my place and I have to continue paying her levy. This agency is really horrible and how can they do business like that… Planning to make police report and file to case and small claim.


I need all mommies advise on this matter.

Thank you.

[Saffron]

annie7872:

Recently on 23/05/15 had signed up a transfered Indonesian maid with this G... Employment Agency at Changi Road with agency fee of $850. After a week the maid requested to go back to the agency because she say she cannot work in Chinese family as she cannot do prayer and wear Tudong so we sent her back on 01/06/15 which is only 7 days under our employment. We had been trying to locate the boss to discuss on the refund, but despite our several calls and messages the boss of the company just ignore and never call back and reply at all. And until now we still couldn't talk to her. The office have only one staff to entertain us saying the boss said can only refund 20% of the agency fee which is only $170 even if we not getting any replacement from them. Can u imagine is only 7 days employment and she is the one that wated to go back to the agency. And until now the maid have not found any employer yet, and if she is not being transferred, my new maid cannot come to my place and I have to continue paying her levy. This agency is really horrible and how can they do business like that.... Planning to make police report and file to case and small claim.


I need all mommies advise on this matter.

Thank you.

Hi,
You can always go to MOM online and cancel her work permit. You don't have to wait for the maid agency.

[breezie80]

Hi, I am looking to direct hire an INdo maid. Anyone has done so? Pl share your experience with me? Thanks.

[TAccs]

My friend just approached an agency to do everything for her. I think I read it is not difficult though troublesome if you DIY. Your maid must be able to follow your instruction to channel whatever you need to SG and vice versa. Google and perhaps you get more detailed writeup on this matter.

breezie80:

Hi, I am looking to direct hire an INdo maid. Anyone has done so? Pl share your experience with me? Thanks.

[TAccs]

Is there still outstanding loan ? If yes, you will have to return the maid to agency. You can choose not to get a replacement from them though.


Otherwise, you can approach another agency for your new maid n either engage them to terminate the WP of current maid+buy air ticket etc. If not, you can easily DIY on the termination part back to back when new maid arrived.

tiarma:

Hi,

I have a new Filipino maid who has been with me for just 3 months. She was ex-Saudi. I let her use her own mobile phone during the night to contact her family. However, I just found out that she has been using my kids mobile phone to call Philippines. It's around $120 and I'm still waiting for this month bill to get the total amount. When I confronted her, she denied but after I showed her my phone bills, she admitted it. When I asked her why she denied at the first time, she said she's scared. She's now still working with me but I've banned overseas call for all my kids mobile phone and land line.

I'm scared since I can't trust her anymore so I plan to get a new maid. I plan to take transfer maid since I need to have maid straight away given that I have 2 kids, 8 and 10 yo and 1 small dog. How is the procedure for this?

Note: I won't get back to her agency to get a new maid. I was having my 1st maid for this agency 3 years ago and she was very good, however she asked to go back to PH to take care of her kids. I got my 2nd maid from the same agency, however I returned her after 2 months since her performance is quite bad given the warnings and instructions. My ex-Saudi maid is my 3rd maid from the same agency, replacement of my 2nd maid.

Please give me some advise. Thanks for all your help.

[mistycloud]

How to check your maid has left the country or not after you cancelled her work permit and pass her back to the agency?


I don’t wish to call the agency anymore.

[TAccs]

Did you DIY to cancel WP or asked agency to do it for you? Anyway, the status of WP can be checked via WPonline (http://www.mom.gov.sg). I do not know your arrangement/agreement with the agency (eg is the helper being allowed to transfer ?) so I cant really comment beside above.


If you are the one who booked the air ticket, you can always check if she checked in the flight etc. Overstaying is an offence so I doubt if agency would keep her in town if the WP is cancelled.

mistycloud:

How to check your maid has left the country or not after you cancelled her work permit and pass her back to the agency?

I don't wish to call the agency anymore.

[mistycloud]

I cancelled the work permit and agency said will settle the sending her off. She is supposed to leave SG by this Sat.

[TAccs]

It is best to get confirmation from agency

mistycloud:

I cancelled the work permit and agency said will settle the sending her off. She is supposed to leave SG by this Sat.

[Coolkidsrock2]

TAccs:

It is best to get confirmation from agency

mistycloud:

I cancelled the work permit and agency said will settle the sending her off. She is supposed to leave SG by this Sat.

I just DIY the transfer of a maid to myself. If the work permit had not been cancelled, the existing employer will need to sign a form consenting the transfer.

If you had done the cancellation of the work permit yourself online, there is a field which you will need to complete, indicating the reason of leaving and date of departure. I cannot remember if the flight details are also required.

As the work permit had been cancelled, am not sure if the agent can re-apply for another work permit for her. You will need to check with MOM.

It is good if you can obtain some form of independent, official confirmation that she has left the country, especially if you had paid for the airfare.