Order from Dangdang

[SAHM_TAN]

haorant:

SAHM_TAN:

[quote=\"haorant\"]My books were sent out from dangdang the 20th of march (a whole four days after my payment went through). I am now patiently waiting for my books to arrive. I am wondering if there is anyway to track the location of the books.

When my order exceeded 8wks, DD gave me the tracking number but I was only able to see the movement while it was still \"moving\" within China, once it leaves China's soil, I could not detect any movement till it cleared Singapore's custom

[/quote]
Oh, and the website you checked was Singapore s official post office website right?[/quote

There's 2 websites that I used, the first is http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0

The above only track the item while it's still in China.

I use this http://www.singpost.com/ra/ra_article_status.aspx

to check if it has cleared Singapore custom and on its way to me

[Brenda10]

SAHM_TAN:

Oh, and the website you checked was Singapore s official post office website right?[/quote


There's 2 websites that I used, the first is http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0

The above only track the item while it's still in China.

I use this http://www.singpost.com/ra/ra_article_status.aspx

to check if it has cleared Singapore custom and on its way to me

Hi SAHM

Thank you for sharing.

I key in the 邮寄包裹号：RR86XXXXXXXXCN and they prompt me to key in the verification code but there isn't any status provided and similar instruction request again for \"item No. and Please enter the verification code\" would appear.

I also can't find it at Singapore Post Tracking system. I even try to change the last two alphabet to SG but still can’t have any status.


Does it mean the good is already in the vessel and on the way here?

Thank you for your help.

[SAHM Chew]

The verification code is right below.


I key in mine and this is given.


item No. \tYear \tStatus \tDestination Country \tLocation \tDate
RRxxxxxxxxxCN \t2011 \tdeparture from outward office of exchange \tSINGAPORE \tGUANGZHOU \t2011-03-10

Brenda10:

SAHM_TAN:

Oh, and the website you checked was Singapore s official post office website right?[/quote

There's 2 websites that I used, the first is http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0

The above only track the item while it's still in China.

I use this http://www.singpost.com/ra/ra_article_status.aspx

to check if it has cleared Singapore custom and on its way to me

Hi SAHM

Thank you for sharing.

I key in the 邮寄包裹号：RR86XXXXXXXXCN and they prompt me to key in the verification code but there isn't any status provided and similar instruction request again for \"item No. and Please enter the verification code\" would appear.

I also can't find it at Singapore Post Tracking system. I even try to change the last two alphabet to SG but still can’t have any status.


Does it mean the good is already in the vessel and on the way here?

Thank you for your help.

[SAHM_TAN]

SAHM Chew:

The verification code is right below.


I key in mine and this is given.


item No. \tYear \tStatus \tDestination Country \tLocation \tDate
RRxxxxxxxxxCN \t2011 \tdeparture from outward office of exchange \tSINGAPORE \tGUANGZHOU \t2011-03-10

Hi SAHM CHEW,

Is that the only line of information you see?

The other time, when I checked with Singpost on what that meant, the staff told me, it means that on that date it's at the China's custom. During my time, that was the last information I had. I could see earlier information status during my time. As my order was overdued, I checked the Singpost site everyday, http://www.singpost.com/ra/ra_article_status.aspx, till it appeared.

If there's no change to their tracking update, this could be the last information you will see for some time. Your item should be on a ship somewhere. When it's closer to the delivery due date, you could check the singpost website.

Hi Brenda10,

When was your item despatched? For my last order it took about a month, from date of despatch from warehouse, for the status \"departure from outward office of exchange\" at Guangzhou to appear. But then at that time, China was experiencing bad weather.

There's no need to change RNXXXXXXXXCN to RNXXXXXXXXXSG. When the item clears Singapore's custom, it will still use the original tracking number.

[Brenda10]

SAHM_TAN:

Hi Brenda10,


When was your item despatched? For my last order it took about a month, from date of despatch from warehouse, for the status \"departure from outward office of exchange\" at Guangzhou to appear. But then at that time, China was experiencing bad weather.

There's no need to change RNXXXXXXXXCN to RNXXXXXXXXXSG. When the item clears Singapore's custom, it will still use the original tracking number.

Hi SAHM

The mail only stated as:

您订单 64XXXXXXXX 中的商品已于 2011-2-25 17:24:35 从当当网发出，请注意查收。
送货方式：平邮
付款方式：国外信用卡支付
快递公司：北京华成运达—国际平邮 。

Thank you

[SAHM_TAN]

Brenda10:

Hi SAHM

The mail only stated as:

您订单 64XXXXXXXX 中的商品已于 2011-2-25 17:24:35 从当当网发出，请注意查收。
送货方式：平邮
付款方式：国外信用卡支付
快递公司：北京华成运达—国际平邮 。

Thank you

When I used http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0 , I use the item tracking option. Once you enter the RN number and the verification code and hit \"track\", you will need to scroll down the page to see the result.

If you do not see any infor, I think it's still alright because your order is not overdue. That time I kept a close watch because mine was overdued.

cheers

[Brenda10]

SAHM_TAN:

When I used http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0 , I use the item tracking option. Once you enter the RN number and the verification code and hit \"track\", you will need to scroll down the page to see the result.


If you do not see any infor, I think it's still alright because your order is not overdue. That time I kept a close watch because mine was overdued.

cheers

Hi SAHM

Thank you for sharing.

Think I have to wait patiently and hopefully can recd this month before I place another order as dd has some books wanted to purchase.

[haorant]

wait, aren’t you supposed to write a letter to dangdang support to ask for the package ID, does that order number work?

[SAHM_TAN]

The tracking number I use is the 邮寄包裹号 not the 订单 number. Are we all using the 邮寄包裹号?

[Brenda10]

SAHM_TAN:

The tracking number I use is the 邮寄包裹号 not the 订单 number. Are we all using the 邮寄包裹号?

Yes, I use the 邮寄包裹号, e.g. RR86XXXXXXXXCN and not the 订单 number.