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    Order from Dangdang

    Scheduled Pinned Locked Moved Chinese
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    • B Offline
      Brenda10
      last edited by

      SAHM_TAN:
      When I used http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0 , I use the item tracking option. Once you enter the RN number and the verification code and hit \"track\", you will need to scroll down the page to see the result.


      If you do not see any infor, I think it's still alright because your order is not overdue. That time I kept a close watch because mine was overdued.

      cheers

      Hi SAHM

      Thank you for sharing.

      Think I have to wait patiently and hopefully can recd this month 🙏 before I place another order as dd has some books wanted to purchase.

      1 Reply Last reply Reply Quote 0
      • H Offline
        haorant
        last edited by

        wait, aren’t you supposed to write a letter to dangdang support to ask for the package ID, does that order number work?

        1 Reply Last reply Reply Quote 0
        • S Offline
          SAHM_TAN
          last edited by

          The tracking number I use is the 邮寄包裹号 not the 订单 number. Are we all using the 邮寄包裹号?

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          • B Offline
            Brenda10
            last edited by

            SAHM_TAN:
            The tracking number I use is the 邮寄包裹号 not the 订单 number. Are we all using the 邮寄包裹号?

            Yes, I use the 邮寄包裹号, e.g. RR86XXXXXXXXCN and not the 订单 number.

            1 Reply Last reply Reply Quote 0
            • K Offline
              ksks3mum
              last edited by

              Brenda10:
              ksks3mum:

              Hi,


              Can anyone advise which reliable web can I order children VCD?
              For dang dang, which tab to go to order educational CD ? I can’t find it.

              Am looking for 爱冒险的 Dora – Chinese version

              Hi, the following is the link of Dora under dang dang:

              http://product.dangdang.com/product.aspx?product_id=20961931&ref=bang-08-I

              Hope the information help.

              Thanks and i found it.

              1 Reply Last reply Reply Quote 0
              • K Offline
                ksks3mum
                last edited by

                hquek:
                ksks3mum:

                Hi,


                Can anyone advise which reliable web can I order children VCD?
                For dang dang, which tab to go to order educational CD ? I can’t find it.

                Am looking for 爱冒险的 Dora – Chinese version

                hi ksks3mum, you have pm

                Replied. Do check.

                1 Reply Last reply Reply Quote 0
                • F Offline
                  fohope
                  last edited by

                  I just receive my book ordered from Dang Dang thru spree. The book look extremely old from its cover. Seem like left on the shelf for more than ten years.


                  Disappointed.

                  1 Reply Last reply Reply Quote 0
                  • H Offline
                    hquek
                    last edited by

                    KELLY2009:
                    I just receive my book ordered from Dang Dang thru spree. The book look extremely old from its cover. Seem like left on the shelf for more than ten years.


                    Disappointed.
                    oh dear. Are you able to contact the spree organiser? In this case, it's a bit complicated becos you are not the one ordering. Perhaps you can email dangdang customer service with a photo of the book (and the order number), not sure if they are able to do something about it.

                    I placed 2 orders last August and then cancelled it after payment was made. All this time, DD forgot to refund me and I didn't check. In Feb I emailed them about the refund and they processed it quickly. In addition, I complained about my exchange rate loss (RMB went down a lot since then) - and they gave me vouchers (enough to compensate the difference). What I got out of it is that I mustn't be afraid to complain. 😛

                    1 Reply Last reply Reply Quote 0
                    • K Offline
                      keekee
                      last edited by

                      KELLY2009:
                      I just receive my book ordered from Dang Dang thru spree. The book look extremely old from its cover. Seem like left on the shelf for more than ten years.


                      Disappointed.
                      When is the book published? Ordered from dangdang via sprees several times, noticed books that are published prior to 2007/2008 will be rather old. Probably kept in warehouse for a long time. Even the spree organiser advised spreeists not to order such books.

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                      • T Offline
                        tamarind
                        last edited by

                        hquek:
                        What I got out of it is that I mustn't be afraid to complain. 😛


                        That's right ! I also emailed dangdang about 2 books that are damaged due to shipping, and they refunded me.

                        1 Reply Last reply Reply Quote 0

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