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    Order from Dangdang

    Scheduled Pinned Locked Moved Chinese
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    • B
      Brenda10
      last edited by

      SAHM_TAN:
      The tracking number I use is the 邮寄包裹号 not the 订单 number. Are we all using the 邮寄包裹号?

      Yes, I use the 邮寄包裹号, e.g. RR86XXXXXXXXCN and not the 订单 number.

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      • K
        ksks3mum
        last edited by

        Brenda10:
        ksks3mum:

        Hi,


        Can anyone advise which reliable web can I order children VCD?
        For dang dang, which tab to go to order educational CD ? I can’t find it.

        Am looking for 爱冒险的 Dora – Chinese version

        Hi, the following is the link of Dora under dang dang:

        http://product.dangdang.com/product.aspx?product_id=20961931&ref=bang-08-I

        Hope the information help.

        Thanks and i found it.

        1 Reply Last reply
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        • K
          ksks3mum
          last edited by

          hquek:
          ksks3mum:

          Hi,


          Can anyone advise which reliable web can I order children VCD?
          For dang dang, which tab to go to order educational CD ? I can’t find it.

          Am looking for 爱冒险的 Dora – Chinese version

          hi ksks3mum, you have pm

          Replied. Do check.

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          • F
            fohope
            last edited by

            I just receive my book ordered from Dang Dang thru spree. The book look extremely old from its cover. Seem like left on the shelf for more than ten years.


            Disappointed.

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            • H
              hquek
              last edited by

              KELLY2009:
              I just receive my book ordered from Dang Dang thru spree. The book look extremely old from its cover. Seem like left on the shelf for more than ten years.


              Disappointed.
              oh dear. Are you able to contact the spree organiser? In this case, it's a bit complicated becos you are not the one ordering. Perhaps you can email dangdang customer service with a photo of the book (and the order number), not sure if they are able to do something about it.

              I placed 2 orders last August and then cancelled it after payment was made. All this time, DD forgot to refund me and I didn't check. In Feb I emailed them about the refund and they processed it quickly. In addition, I complained about my exchange rate loss (RMB went down a lot since then) - and they gave me vouchers (enough to compensate the difference). What I got out of it is that I mustn't be afraid to complain. 😛

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              • K
                keekee
                last edited by

                KELLY2009:
                I just receive my book ordered from Dang Dang thru spree. The book look extremely old from its cover. Seem like left on the shelf for more than ten years.


                Disappointed.
                When is the book published? Ordered from dangdang via sprees several times, noticed books that are published prior to 2007/2008 will be rather old. Probably kept in warehouse for a long time. Even the spree organiser advised spreeists not to order such books.

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                • T
                  tamarind
                  last edited by

                  hquek:
                  What I got out of it is that I mustn't be afraid to complain. 😛


                  That's right ! I also emailed dangdang about 2 books that are damaged due to shipping, and they refunded me.

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                  • T
                    tamarind
                    last edited by

                    Today I received 2 parcels from dangdang.com, one shipped out on 10 Feb, the other one shipped on 28 Jan, and both arrive on the same day. So it could take more than 2 months for the books to arrive.


                    I think the \"shipped out\" date means the date that the dangdang staff sent to the post office. It does not mean that the parcel is really out of China on that day. The post office may take a long time to ship out the parcels :roll:

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                    • S
                      smurf
                      last edited by

                      The shipping take so long, is it because they use land instead of air?

                      1 Reply Last reply
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                      • T
                        tamarind
                        last edited by

                        smurf:
                        The shipping take so long, is it because they use land instead of air?

                        It should be sea shipping using container ships. I don't think there is land shipping from China. Definitely not air shipping which is very expensive.

                        I wish that dangdang.com can allow users to choose air or sea shipping. However, only http://www.amazon.cn provides that option, and it is ridiculously expensive. RMB140 for a book that costs less than RMB10, but it will arrive within 7 days.

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