Order from Dangdang

[smurf]

Alamak, gotta check ah…ok lor…thanks ah…

[SAHM_TAN]

It's interesting, DD made some changes since being listed. The tracking no. is now auto updated to my oder once it's available. My multiple orders are presented differently, brief infor about each order can be seen. More detailed infor available too as compared to my previous orders.


I think there are some changes to their work processes too. Now I'm not asked about verification of credit cards details. If I split my orders I can only pay for my 2nd order 24 hrs later. I tried earlier than 24hrs but not allowed. It's never boring shopping at DD :lol:

[genmai]

Hi Tamarind,


My dad’s in Shanghai now and I’m thinking of ordering from Dangdang to get them delivered to his hotel. Will be opting for cash on delivery. As he’s not at the hotel all the time, do you know if I can specify the delivery day and time?

[SAHM Chew]

Hi Brenda10,


My order was place on 20 feb.

Brenda10:

SAHM Chew:

OMG.. when is my order coming in? order earlier but still no updates since 10 mar 2011.

Hi SAHM

My two orders were placed on 24 Feb and 26 Feb respectively.

For status tracking of order on 24 Feb
Internet order : 24 Feb
E mail notified recd payment : 24 Feb
E mail notified despatch of goods : 25 Feb
Departure from outward office of exchange: 11 Mar
Arrive in Singapore : 8 April
Item dispatched from registered mail section ：11 April

Hope the inforamtion is useful.

[hquek]

genmai:

Hi Tamarind,


My dad's in Shanghai now and I'm thinking of ordering from Dangdang to get them delivered to his hotel. Will be opting for cash on delivery. As he's not at the hotel all the time, do you know if I can specify the delivery day and time?

Once your order is approved, you can actually see the courier company and phone number. You can then call the company and tell them of the optimum time. Have to be more proactive in monitoring the status of your order.

My sis was in china sometime back and I placed an order that was fully paid by credit card. %#&I courier company didn't seem to try to deliver - they claim they called (this is impossible becos I gave MY SG phone number and nobody called me). They will never send to hotel to be received by receptionist. End up by the time I try to reach them, it was too late. I had to wait for weeks before they returned the goods to DD and then for DD to process my refund.

[genmai]

hquek:

genmai:

Hi Tamarind,


My dad's in Shanghai now and I'm thinking of ordering from Dangdang to get them delivered to his hotel. Will be opting for cash on delivery. As he's not at the hotel all the time, do you know if I can specify the delivery day and time?

Once your order is approved, you can actually see the courier company and phone number. You can then call the company and tell them of the optimum time. Have to be more proactive in monitoring the status of your order.

My sis was in china sometime back and I placed an order that was fully paid by credit card. %#&I courier company didn't seem to try to deliver - they claim they called (this is impossible becos I gave MY SG phone number and nobody called me). They will never send to hotel to be received by receptionist. End up by the time I try to reach them, it was too late. I had to wait for weeks before they returned the goods to DD and then for DD to process my refund.

Hi hquek,

Thanks for your response!

I can understand your frustration. The worst feeling for online purchase is to wait and wait and did not receive the goods, then wait and wait and wonder if we'll get our refund. That's why I'll opt for cash on delivery. At least if it didn't work out, I don't have to worry about refund.

Keeping my fingers crossed the purchase will be smooth as I dun want to trouble my dad too much on his biz trip.

[Brenda10]

SAHM Chew:

Hi Brenda10,


My order was place on 20 feb.

Brenda10:

[quote=\"SAHM Chew\"]OMG.. when is my order coming in? order earlier but still no updates since 10 mar 2011.

Hi SAHM

My two orders were placed on 24 Feb and 26 Feb respectively.

For status tracking of order on 24 Feb
Internet order : 24 Feb
E mail notified recd payment : 24 Feb
E mail notified despatch of goods : 25 Feb
Departure from outward office of exchange: 11 Mar
Arrive in Singapore : 8 April
Item dispatched from registered mail section ：11 April

Hope the inforamtion is useful.

[/quote]Do you any registered number like RR86XXXXXXXCN for tracking ?

[SAHM Chew]

ya, i have the tracking number.

Brenda10:

SAHM Chew:

Hi Brenda10,

My order was place on 20 feb.
[quote=\"Brenda10\"]
Hi SAHM

My two orders were placed on 24 Feb and 26 Feb respectively.

For status tracking of order on 24 Feb
Internet order : 24 Feb
E mail notified recd payment : 24 Feb
E mail notified despatch of goods : 25 Feb
Departure from outward office of exchange: 11 Mar
Arrive in Singapore : 8 April
Item dispatched from registered mail section ：11 April

Hope the inforamtion is useful.

Do you any registered number like RR86XXXXXXXCN for tracking ?[/quote]

[Milo]

Hi all,


I just collected my orders placed on the 17, 18 and 21 feb from the post office.. . But I have another order placed on the 18th feb..yet to arrive... . Hope it will arrive soon... ..

[SAHM Chew]

Hi Milo,


Why do you need to collect from the post office?

Milo:

Hi all,

I just collected my orders placed on the 17, 18 and 21 feb from the post office.. . But I have another order placed on the 18th feb..yet to arrive... . Hope it will arrive soon... ..