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    Order from Dangdang

    Scheduled Pinned Locked Moved Chinese
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    • S Offline
      SAHM Chew
      last edited by

      Brenda,


      Batch tracking and item tracking show the same info.

      Brenda10:
      tamarind:

      [quote=\"SAHM Chew\"]DD post out date was on 21 Feb, so if the delivery time is suppose to be 8 weeks, it shld arrive no later than 18 Apr. Today is already 14 apr, and there is still no updates. and i saw that a lot of orders that are order later than me had arrived. In this case, how do i contact DD customer services?

      Would DD be able to trace what happen to the items?

      Have you checked this link ?
      http://intmail.183.com.cn/item/trace/itemTraceAction.do

      You can check your order status at dangdang.com, look for this number :
      邮寄包裹号:RR**********

      Copy and paste it to the link above.

      I had one parcel that arrived more than 9 weeks later.

      Click Batch Tracking instead of Item Tracking.

      I cannot find any status under 'Item Tracking\" after several trying with the instruction of keying the verification code but managed to find the order under 'Batch Tracking\".

      Hopefully this will help.[/quote]

      1 Reply Last reply Reply Quote 0
      • B Offline
        Brenda10
        last edited by

        SAHM Chew:
        Brenda,


        Batch tracking and item tracking show the same info.
        Have you tried SingPost, perhaps the goods arrived together with us on 8 April ?

        http://www.singpost.com/ra/ra_article_status.aspx

        1 Reply Last reply Reply Quote 0
        • S Offline
          SAHM Chew
          last edited by

          Singpost has no record for my tracking number.


          i just placed another order at DD. keeping fingers crossed

          quote=\"Brenda10\"]

          SAHM Chew:
          Brenda,

          Batch tracking and item tracking show the same info.
          Have you tried SingPost, perhaps the goods arrived together with us on 8 April ?

          http://www.singpost.com/ra/ra_article_status.aspx[/quote]

          1 Reply Last reply Reply Quote 0
          • B Offline
            Brenda10
            last edited by

            SAHM Chew:
            Singpost has no record for my tracking number.


            i just placed another order at DD. keeping fingers crossed

            Hi SAHM Chew

            Let's hope that your order already on the way here by another ship and very soon you can find the information on Sing Post Tracking System.

            1 Reply Last reply Reply Quote 0
            • S Offline
              SAHM Chew
              last edited by

              Thanks

              Brenda10:
              SAHM Chew:

              Singpost has no record for my tracking number.

              i just placed another order at DD. keeping fingers crossed


              Hi SAHM Chew

              Let's hope that your order already on the way here by another ship and very soon you can find the information on Sing Post Tracking System.

              1 Reply Last reply Reply Quote 0
              • B Offline
                Brenda10
                last edited by

                Brenda10:
                smurf:

                Just received the books!the box was torn. Luckilythe books inside is intact and new. Smells fresh too.hee...


                So good. My 1st two orders were still with Sing Post since 8 April. Look like they have heavy load and the status of my goods have changed from \"Delivery in Process\" to \"Held on Hand\" and again vs.


                Up to now I still haven’t recd. 😞

                Finally recd the two orders this monring. 😄

                1 Reply Last reply Reply Quote 0
                • S Offline
                  SAHM Chew
                  last edited by

                  Ya. Done and check.

                  tamarind:
                  SAHM Chew:

                  DD post out date was on 21 Feb, so if the delivery time is suppose to be 8 weeks, it shld arrive no later than 18 Apr. Today is already 14 apr, and there is still no updates. and i saw that a lot of orders that are order later than me had arrived. In this case, how do i contact DD customer services?

                  Would DD be able to trace what happen to the items?

                  Have you checked this link ?
                  http://intmail.183.com.cn/item/trace/itemTraceAction.do

                  You can check your order status at dangdang.com, look for this number :
                  邮寄包裹号:RR**********

                  Copy and paste it to the link above.

                  I had one parcel that arrived more than 9 weeks later.

                  1 Reply Last reply Reply Quote 0
                  • T Offline
                    tamarind
                    last edited by

                    SAHM Chew:
                    Hi Tamarind,


                    I have been checking the tracking using this link for the past weeks. the order is still not updated yet. is still at departure from outward office of exchange \tGUANGZHOU \tSINGAPORE \t2011-03-10 \t
                    That means it is still on a ship out at sea. The container ships should take 5 to 8 weeks to reach Singapore.

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      tamarind
                      last edited by

                      Brenda10:
                      Brenda10:

                      [quote=\"smurf\"]Just received the books!the box was torn. Luckilythe books inside is intact and new. Smells fresh too.hee...


                      So good. My 1st two orders were still with Sing Post since 8 April. Look like they have heavy load and the status of my goods have changed from \"Delivery in Process\" to \"Held on Hand\" and again vs.


                      Up to now I still haven’t recd. 😞

                      Finally recd the two orders this monring. :D[/quote]Hi Brenda,
                      Did you receive the books in good order ?

                      I have yet to receive a box that is not split opened :roll:

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        Brenda10
                        last edited by

                        tamarind:
                        Brenda10:

                        [quote=\"Brenda10\"]
                        So good. My 1st two orders were still with Sing Post since 8 April. Look like they have heavy load and the status of my goods have changed from \"Delivery in Process\" to \"Held on Hand\" and again vs.


                        Up to now I still haven’t recd. 😞

                        Finally recd the two orders this monring. 😄

                        Hi Brenda,
                        Did you receive the books in good order ?

                        I have yet to receive a box that is not split opened :roll:[/quote]Hi Tamarind

                        Yes, the books are in good condition except both the boxes were split and torn.

                        BTW, a big thank you to your recommendation as it’s really worth to buy from this source lah. 😄

                        1 Reply Last reply Reply Quote 0

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