civil servants verbally abused by highly educated residents

[kiddo]

jtoh:

bigsnoopy:

They have some form of backings by you know who.

Voldemort? :rotflmao:

Prince of Darkness :torchme: :stompfeet: ...... Mr. Netizens

Nowday I seem to see a \"mark\" change in the attitude of
'cheng who lang\" ...probably is filtering down liao :heresmyfish:

Seen a few cases of this \"no empathy\" cos the counter people
are usually \"inflexible\" cos we are only a \"commodity\" not
a human being with family to look after ... :gloomy:

[jtoh]

kiddo:

jtoh:

[quote=\"bigsnoopy\"] They have some form of backings by you know who.

Voldemort? :rotflmao:

Prince of Darkness :torchme: :stompfeet: ...... Mr. Netizens

Nowday I seem to see a \"mark\" change in the attitude of
'cheng who lang\" ...probably is filtering down liao :heresmyfish:

Seen a few cases of this inflexiblity cos the counter people
are usually \"inflexible\" cos we are only a \"commodity\" not
a human being with family to look after ... :gloomy:[/quote]Either that or we're being served by mechanical robots who are incapable of decision making.

[Nebbermind]

jtoh:

Either that or we're being served by mechanical robots who are incapable of decision making.

Sometimes no choice. They r just junior officers or admin. If they try to do something diff, their superior may feel threatened. So safest for them to follow 'normal procedures' which will not affect their KPI.

[jtoh]

Nebbermind:

jtoh:

Either that or we're being served by mechanical robots who are incapable of decision making.

Sometimes no choice. They r just junior officers or admin. If they try to do something diff, their superior may feel threatened. So safest for them to follow 'normal procedures' which will not affect their KPI.

Sad. In extenuating cases they should refer the cases up to their superiors. If we encourage robots at junior levels we're unlikely to see creative minds in senior levels. And so the civil service mindset continues. Not my problem. Don't rock the boat. Finish work at 5pm, go home.

[bigsnoopy]

jtoh:

bigsnoopy:

They have some form of backings by you know who.

Voldemort? :rotflmao:

Then it should be \" They have some form of backings by he who must not be named\" :laugh:

[WeiHan]

3Boys:

UncleLim:

Well, the civil service has to change with the times, don't you all agree?


Almost everyone is highly educated and affluent these days!

Which gives them a right to be abusive??

In the past, if one were educated, there was an expectation of cultured behaviour. These days, it just makes them bullies.

In the past, if one is very educated, it is likely that he stays in private house estate. It is not case nowaday.

[dunnoleh]

a well educated person today is vastly different from a well educated person a long time ago, and even not so long ago.


the education that our children receive in school can help secure better jobs, but not make a better person. They can learn to be a better person elsewhere, but not in school.

[UncleLim]

I don’t think citizens set out to be abusive. Anyway this is only one side of the story. The reality is that I hear more stories about how high-handed civil servants are that make the ordinary man on the street frustrated with life in Singapore.


One example was my friend who went to ICA regarding his son’s passport. He has already communicated with an officer there beforehand and went down obediently as instructed. But when he arrived he was brushed aside and told off. The way around it? He had to call a relative who is another civil servant to speak with the ICA officer and then things went smoothly. So how for the rest of us who do not have connections?

[hquek]

talk about ica. I went to collect DS2’s new passport with DS2, my ic, his then-current passport and the notice. The officer at the front desk told me I need his birthcert.


Okay, my fault for not reading the fine print that I need to bring birth cert. But I stood there and queried and queried why need birth cert - there is no DNA on it, no photos. And this is the 2nd passport!

Finally, I think becos i stood my ground, I was able to get the new passport - but only after I produced hubby and my ic (to show both singaporeans).
,and write on a piece of paper that the birth cert is still with us and is safe and sound.

To my dying day, I still will not be able to understand why need to bring birthcert to collect renewed passport for children. But at least in my case, the officer was finally willing to listen to reason.

[b2b3m4]

I am not siding anyone but for HDB refusal to hand over the key unless both parties are around, i can totally understand that.

What if the couple are at not good terms and the person who pick up the keys refuse to allow the other party enters??? Or one party pick up the keys secretly without letting the other party knows.
This scenario struck me because I remembered a case in DD’s childcare centre. The Principal refused to let either parent pick up the child alone unless both are around. The parents were filing for divorce. If one sees from that point of view, one will fully understnad why the rigidness of HDB for insisting both parties to be around to collect the keys.