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    Order from Dangdang

    Scheduled Pinned Locked Moved Chinese
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    • H
      hquek
      last edited by

      laughingcat:
      you can get the tracking number from the \"我的订单\" section.


      If not you can request to dangdang to give you the tracking number then by dropping them an email at [email protected]. Remember to give them your 订单号 then they can advise promptly.
      For the latest 2 orders I placed (early June), the numbers DD gave me could not be tracked. But one order arrived safely (less than 8 weeks) and I'm crossing my fingers and praying that the other also come intact.

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      • S
        SAHM Chew
        last edited by

        evelyn77:
        Hi


        Saw some mummies talking abt the tracking number from dangdang where they can track their loot. Where did they get this number? I was not given a tracking number. Appreciate your advise.

        Thks
        The tracking number is in your order.. but if your just placed your order, it is not reflected.. it is reflected after 2-3 weeks after placing order.

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        • E
          evelyn77
          last edited by

          Hi,

          Thks for all the advises! I have email them 2days ago to enquire on the tracking no. Got their reply today and had check up on the status. Parcels had reached Guangzhou already. Seems like I need to wait for another 6/7 sweet weeks b4 it reaches me… Haiz… Long wait, but still excited to see my loots once arrived. Cheers to all the great mummies who have gone through this waiting process!!

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          • B
            Brenda10
            last edited by

            evelyn77:
            Hi,

            Thks for all the advises! I have email them 2days ago to enquire on the tracking no. Got their reply today and had check up on the status. Parcels had reached Guangzhou already. Seems like I need to wait for another 6/7 sweet weeks b4 it reaches me...... Haiz.... Long wait, but still excited to see my loots once arrived. Cheers to all the great mummies who have gone through this waiting process!!

            My on line orders, one on 14 May and the other on 31 May also still yet to recd!

            Status show:
            Order on 14/5, the status - at transit office of exchange as at 1/6
            Order on 31/5, the status - departure from outward office of exchange as at 14/6

            Think by the time I recd may be PSLE just over! 😂

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            • S
              SAHM Chew
              last edited by

              Brenda10:
              evelyn77:

              Hi,

              Thks for all the advises! I have email them 2days ago to enquire on the tracking no. Got their reply today and had check up on the status. Parcels had reached Guangzhou already. Seems like I need to wait for another 6/7 sweet weeks b4 it reaches me...... Haiz.... Long wait, but still excited to see my loots once arrived. Cheers to all the great mummies who have gone through this waiting process!!


              My on line orders, one on 14 May and the other on 31 May also still yet to recd!

              Status show:
              Order on 14/5, the status - at transit office of exchange as at 1/6
              Order on 31/5, the status - departure from outward office of exchange as at 14/6

              Think by the time I recd may be PSLE just over! 😂

              My order is not here yet.. 9 weeks already.. I think the expected delivery time should be change to 10-12 weeks now.

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              • W
                wanton
                last edited by

                I placed my order on 20 may and although the status on dang dang show that the goods have been delivered, I have received nothing. I called the customer service and they told me to check with the local post office which I did to no avail.


                2011-05-20 11:47:13
                北京发货
                2011-05-20 18:46:11
                收货并确认
                2011-07-19 02:30:03

                Does anyone have this experience? I am worried that the books will never come.

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                • S
                  SAHM_TAN
                  last edited by

                  wanton:
                  I placed my order on 20 may and although the status on dang dang show that the goods have been delivered, I have received nothing. I called the customer service and they told me to check with the local post office which I did to no avail.


                  2011-05-20 11:47:13
                  北京发货
                  2011-05-20 18:46:11
                  收货并确认
                  2011-07-19 02:30:03

                  Does anyone have this experience? I am worried that the books will never come.
                  It's normal. The updates in the system are auto once it passed 8wks. My deliveries were all late except one. I have rec'd all my orders.

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                  • S
                    SAHM Chew
                    last edited by

                    wanton:
                    I placed my order on 20 may and although the status on dang dang show that the goods have been delivered, I have received nothing. I called the customer service and they told me to check with the local post office which I did to no avail.


                    2011-05-20 11:47:13
                    北京发货
                    2011-05-20 18:46:11
                    收货并确认
                    2011-07-19 02:30:03

                    Does anyone have this experience? I am worried that the books will never come.
                    My books are late for 10 weeks and still counting

                    1 Reply Last reply
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                    • H
                      hot
                      last edited by

                      Hi,


                      need help here.

                      DD has given me the track no to trace my orders here in Sin.
                      Anyone has the telephone no., email address of the singpost to contact with?

                      many thanks

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                      • H
                        hquek
                        last edited by

                        if it's a number with CN, you will have to track it from here http://intmail.183.com.cn/item/trace/itemTraceAction.do


                        Anyway, after that pack I received, i'm still waiting for another pack (ordered 1 day after, but not delivered one day after). The saga continues....

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