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    Happy Call Korean Frying Pan

    Scheduled Pinned Locked Moved Tuckshop
    1.2k Posts 207 Posters 516.9k Views 1 Watching
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    • P Offline
      Patsy
      last edited by

      Patsy:
      Ordered 3rd pan from Biz J. For the 3rd one, the handle is broken. I am trying to contact the seller. Seeking advise on how I should go about getting replacement. If anyone else has been in the same boat (I hope not but if you were...), please let me know what I should do. Thanks.

      Giving an update on the matter. Sent an email to BizJ about the broken handle and had to give pictures of the broken/cracked handle too. Subsequently, as requested by BizJ, I also sent picture of the 'crushed' box that the pan came in. BizJ claimed that the pan was ok at the packing and sending-out stage so they are now trying to settle with the transport company, guess using picture of the crushed box as evidence of mishandling that lead to the broken handle. BizJ is nice in that they have sent me a replacement/new pan plus 1 pair free socks, pending them settling the crushed box matter with the transport company. I really don't know who is right or wrong. From this experience though, BizJ is good with regard to customer service, not letting their internal problems affect the customer from enjoying the product/pan.

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      • T Offline
        tigger18
        last edited by

        Hi dasalo,


        Thanks for your reply again. Happen my friend going this month so ask him to buy. Worry will buy imitation one from gmarket.

        Hi superbmothers,

        Thanks for the pricing 😄

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        • S Offline
          SBKS
          last edited by

          received sms from courier that we are not at home....at 10pm...


          apparently we are all asleep. :rotflmao:

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          • NebbermindN Offline
            Nebbermind
            last edited by

            had my inaugural meal of saba fish last night. Looks like I still need some oil and higher heat for the outside of the fish to brown. Or perhaps I should 100% defrost and dry it before cooking.

            1 Reply Last reply Reply Quote 0
            • S Offline
              SBKS
              last edited by

              gt my hcp liao…yeah…

              1 Reply Last reply Reply Quote 0
              • J Offline
                just888
                last edited by

                Making yam cake is now such a breeze using HCP. Making it again tonight.

                1 Reply Last reply Reply Quote 0
                • K Offline
                  krazy
                  last edited by

                  I just bought my Happy Call Pan from Gmarket. 🙂


                  looking forward to receiving the pan and of course to start using it.

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    SandS
                    last edited by

                    Got my deep ochre from SGS; looks alright but with small section chipped off at the handle 😞


                    Can someone invite me to the facebook happycall group please?

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                    • A Offline
                      alex.049473yong
                      last edited by

                      SandS:
                      Got my deep ochre from SGS; looks alright but with small section chipped off at the handle 😞


                      Can someone invite me to the facebook happycall group please?
                      U r not alone. It's a common problem.
                      I have that too.

                      Cheers,
                      Alex
                      http://fakehappycall.wordpress.com

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                      • X Offline
                        XiaoBinBin
                        last edited by

                        superbmothers:
                        Just a bit of sharing for those who want to purchase the happycall pan. Only the Standard Happycall Without Hook is been imitated. Those without hook are not imitated yet. I stumble upon and official release from Happycall how to spot fake Happycall pan and i put it in my http://tinyurl.com/hcpspree02. The imitation is quick to copy a lot of standard hcp features, Sticker is no longer a good yardstick to determine the authentic. The darker plastic circle is harder to imitate as according to one my client who is in the plastic mold industry. Fake quality is not good at that. Silicon tube are also harder to fake if you use the wrong material. If a HCP cost around $30~$50 in korea, plus ems shipment around $20 plus , you know they can't sell you so low even at large quality

                        Oh god I suspect my pan is fake but there are similar authenticated points except box same as Alex fake 1. The logo has r too! Argh my mil got it for 48, and the spare rubber is not in a proper box. U think it's fake?

                        Any dec spree?

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