Young Scientist Magazine

[junemum72]

Anyone knows where else I can get the Young scientist magazine other than through their website? Is popular selling?


I am keen to get the 2012 collection. Emailed them 3 questions, only answered 1. Resend again and again only answered one. Sent again but yet to hear from them.

Is their response really that slow?

[hquek]

Why don’t you try calling them? 6570 6811

[timtim]

junemum72:

Anyone knows where else I can get the Young scientist magazine other than through their website? Is popular selling?


I am keen to get the 2012 collection. Emailed them 3 questions, only answered 1. Resend again and again only answered one. Sent again but yet to hear from them.

Is their response really that slow?

Can only buy thru their web. Popular is not selling past issues anymore. Ya, their response not that fast and usually don't answer to the questions asked directly or completely. Quite lousy in terms of customer service from my assessment in my dealing with them over emails.

[timtim]

Anyone wants to let go 2011 or 2012 Level 2 whole set? Good condition pls. PM me. Tks!

[junemum72]

timtim:

junemum72:

Anyone knows where else I can get the Young scientist magazine other than through their website? Is popular selling?


I am keen to get the 2012 collection. Emailed them 3 questions, only answered 1. Resend again and again only answered one. Sent again but yet to hear from them.

Is their response really that slow?

Can only buy thru their web. Popular is not selling past issues anymore. Ya, their response not that fast and usually don't answer to the questions asked directly or completely. Quite lousy in terms of customer service from my assessment in my dealing with them over emails.

I ordered online, gave my bank transaction details at the same time, got an automated order confirmation. Waited, called, waited, called. Very fedup.

The people there seems to know nothing. Cant check system with name, insist order number which i didnt have with me at time of checking status. What kind of system they have!!?? Then they said the person in charge is Mr Yu. Left messages over messages, called again and again, really frustrated over the whole thing as i have to explain my same intention again and again.

Finally this lady managed to track my order after sooo many calls till i cannot track and she asked me \"have you paid\". Totally pissed off, i said : \"come on, i gave you the transaction details at time of order, its been 5 days, your people don't track new order or check your bank for incoming funds??\"

I wonder how they can manage since they said only Mr Yu handles but he was never in whenever i called, whether i called in the AM or PM. I believe its a mess internally.

As a customer, its your responsibility to call and track your order status. They will not bother to do so at all. Really lousy experience, not sure if i want to go thru the whole process again to subscribe their 2013 magazine.

[oneheart]

Decided to subsribe to Science Adventures. Both are in contact with my kid’s school but finally, sch decided to go ahead with distributing SA subsription form.

[mummy so kiasu]

hquek:

Why don't you try calling them? 6570 6811

You can just mail them a cheque with your address, child's name, contact no & they will mail your the latest magazine on a monthly basis. If you are keen in 2012 issues, then you have to pick up from their office during office hours.

[pehong]

Anybody selling pass year young scientist? i want to buy

[Mr white]

Hi,


Just signed up the science adventures magazine because is getting better and better. Parent you should try and read out. I also noticed the senior consultant Lee Sow Ling name in the text. A truly Singapore science magazine. :udaman:

[shoebutton]

Mr white:

Hi,


Just signed up the science adventures magazine because is getting better and better. Parent you should try and read out. I also noticed the senior consultant Lee Sow Ling name in the text. A truly Singapore science magazine. :udaman:

Hi Mr White
Can share what you mean by they are getting \"better & better\"? I compared SA#122 with YS#121 and there are differences. What's your thoughts?