Order from Dangdang

[hquek]

keltong:

SAHM_TAN:

[quote=\"smurf\"]I received an email saying that they have received the fund? So I guess my order went thru?

Yup, now just have to wait for the email stating that they have despatched the books.

If first order, maybe will receive a email to verify card details first before the dispatch email.[/quote]Expect that email for EVERY order. Actually I do pre-empt them by sending out the email even before I see anything from them. Information required is same old same old.

FYI, check your DD refunds carefully. There were some orders I placed in Aug 2010, paid using credit card and later cancelled. Becos it was a different card from what I usually used, I was able to detect that they did not process my refunds. Have sent email to them and about 3 days later, got the advice that this was a system flux and they will be refunding to me soon.

Only thing is that when I paid, exchange rate was 4.8; now it's 5.1....pocket feeling quite pain.

[wonderm]

hquek:

keltong:

[quote=\"SAHM_TAN\"]
Yup, now just have to wait for the email stating that they have despatched the books.

If first order, maybe will receive a email to verify card details first before the dispatch email.

Expect that email for EVERY order. Actually I do pre-empt them by sending out the email even before I see anything from them. Information required is same old same old.
[/quote]From my experience, they asked for the same verification for the first 3 of my orders. However, for the recent 4th order, I did not receive that verification email. Instead I got an email saying they have received the funds. Just received the books from that recent order. Sounds like there is no standard practice from them on this.

[SAHM_TAN]

keltong:

SAHM_TAN:

[quote=\"smurf\"]I received an email saying that they have received the fund? So I guess my order went thru?

Yup, now just have to wait for the email stating that they have despatched the books.

If first order, maybe will receive a email to verify card details first before the dispatch email.[/quote]

Yes there is that too. I find that even in my subsequent orders, I will still rec the email to verify credit card no.

[Milo]

SAHM_TAN:

keltong:

[quote=\"SAHM_TAN\"]
Yup, now just have to wait for the email stating that they have despatched the books.

If first order, maybe will receive a email to verify card details first before the dispatch email.

Yes there is that too. I find that even in my subsequent orders, I will still rec the email to verify credit card no.[/quote]I've made 4 orders, I've received emails stating that they had received my orders, payments and finally that my books had been despatched. I've not received any emails that ask me to verify my card details... :?

[dimsum]

SAHM_TAN:

tamarind:

SAHM_TAN, nz,

I am happy to hear that you have received your books

I will be very disappointed with dangdang if I cannot buy books from them.

Pls share your delivery time when you rec your books. I just want to check if my delivery time is now the norm or was it because of the bad weather that cause the delay. Thanks

The delivery time is getting longer and longer. My latest purchase took 11-12 weeks to arrive.

[jollyme]

Milo:

I've made 4 orders, I've received emails stating that they had received my orders, payments and finally that my books had been despatched. I've not received any emails that ask me to verify my card details... :?

Out of the 6 orders i've made, the first 5 asked for credit card verifications. The latest order in Feb was a breeze. No verifications needed & books was dispatched out the very next day.

[keltong]

So many different variation of card verification! Haha...maybe it's random? But unlikely leh.


My initial thought is if it is the first time you use the card, they will do verification, and if you use the same card again, they will not need to verify again unless you use a different card.

I use the same for all 4 of my orders and have not had the need to verify except for the 1st time.

So well, maybe what I thought is not what it is judging from what everyone is experiencing.

[bicky]

Thanks Keltong !

[Brenda10]

So far I had made two purchases, the 1st one on 24/2/2011 morning and the following are the transaction:


1st mail (same day): 感谢您注册当当网，请点击下面的按钮，完成邮箱验证。

2nd mail (same day): 当当网已收到您于 2011-2-24 09.20.15 提交的订单 xxxxxxxxx，我们会在收到您的￥xxx.xx 货款后及时处理订单，预计1天内从北京发货。

3rd mail (next day): 您订单 xxxxxxxxx 中的商品已于 2011-2-25 17:24:35 从当当网发出，请注意查收。

If everything is smooth then I think we can have more choices of CL book lah.

[SAHM_TAN]

Will order in small batches, so that the package will be intact when it reached me.