Order from Dangdang

[SAHM Chew]

Brenda10:

SAHM Chew:

Finally got the books from Singpost.


Btw, i email dangdang and complain, they give me this ans:

尊敬的顾客您好，因您未收到订单8xxxxxxx的商品，我们已在8月4日通知邮局填单查询，查询周期为3个月，建议您耐心等待，待有结果我们会第一时间联系您，由此带来不便敬请谅解！

Hi SAHM

Thank you for sharing.

:scared: 3 months for checking!

Think I also better write to them and see whether can recd thoes books after PSLE.

I think you should write in.. cos if our books are really on the same boat, and if there are more ppl who did not receive.. then DD shld check it up with chinapost with a shorter time frame.

[CMF]

Thanks hquek for the info on twinkledelight. Will check it out!

[wanton]

Dear SAHM Chew , hquek and Brenda 10


My order was made on 20 May and I still have not received a thing!!
I called the customer service today and if I understood what she said, I think it takes a month for them to check with the post office there.

This long wait is so frustrating. I don’t mind buying from twinkle house if the prices are a tad higher cos can save all the trouble but the problem is they don’t have all the titles that i want!

Those of you that got your books when did you place the order?

[Brenda10]

wanton:

Dear SAHM Chew , hquek and Brenda 10


My order was made on 20 May and I still have not received a thing!!
I called the customer service today and if I understood what she said, I think it takes a month for them to check with the post office there.

This long wait is so frustrating. I don't mind buying from twinkle house if the prices are a tad higher cos can save all the trouble but the problem is they don't have all the titles that i want!

Those of you that got your books when did you place the order?

Hi wanton,

The order that I recd today was placed on 31 May.

There was another order that placed on 14 May still not recd.

[hquek]

hi wanton,


the order I recently received was placed on 3 June. There was another order on 4 June...and I'm still waiting for that.

[wm1234]

Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

[Brenda10]

wm1234:

Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

Hi wm1234,

I just write them a mail and hopefully they can settle asap.

[SAHM Chew]

wanton:

Dear SAHM Chew , hquek and Brenda 10


My order was made on 20 May and I still have not received a thing!!
I called the customer service today and if I understood what she said, I think it takes a month for them to check with the post office there.

This long wait is so frustrating. I don't mind buying from twinkle house if the prices are a tad higher cos can save all the trouble but the problem is they don't have all the titles that i want!

Those of you that got your books when did you place the order?

My order was on 19 May.. i think the books are on the same boat... and that boat is missing :mad:

[Brenda10]

Brenda10:

wm1234:

Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

Hi wm1234,

I just write them a mail and hopefully they can settle asap.

Recd reply from dangdang:

尊敬的顾客您好，因您未收到订单8XXXXXXXXX, 我们已在8月5日通知邮局填单查询，查询周期为3个月，建议您耐心等待，待有结果我们会第一时间联系您，由此带来不便敬请谅解！

:sick:

[SAHM Chew]

Brenda10:

Brenda10:

[quote=\"wm1234\"]Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

Hi wm1234,

I just write them a mail and hopefully they can settle asap.

Recd reply from dangdang:

尊敬的顾客您好，因您未收到订单8XXXXXXXXX, 我们已在8月5日通知邮局填单查询，查询周期为3个月，建议您耐心等待，待有结果我们会第一时间联系您，由此带来不便敬请谅解！

:sick:[/quote]
Their Standard answer.