Order from Dangdang

[Brenda10]

wanton:

Dear SAHM Chew , hquek and Brenda 10


My order was made on 20 May and I still have not received a thing!!
I called the customer service today and if I understood what she said, I think it takes a month for them to check with the post office there.

This long wait is so frustrating. I don't mind buying from twinkle house if the prices are a tad higher cos can save all the trouble but the problem is they don't have all the titles that i want!

Those of you that got your books when did you place the order?

Hi wanton,

The order that I recd today was placed on 31 May.

There was another order that placed on 14 May still not recd.

[hquek]

hi wanton,


the order I recently received was placed on 3 June. There was another order on 4 June...and I'm still waiting for that.

[wm1234]

Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

[Brenda10]

wm1234:

Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

Hi wm1234,

I just write them a mail and hopefully they can settle asap.

[SAHM Chew]

wanton:

Dear SAHM Chew , hquek and Brenda 10


My order was made on 20 May and I still have not received a thing!!
I called the customer service today and if I understood what she said, I think it takes a month for them to check with the post office there.

This long wait is so frustrating. I don't mind buying from twinkle house if the prices are a tad higher cos can save all the trouble but the problem is they don't have all the titles that i want!

Those of you that got your books when did you place the order?

My order was on 19 May.. i think the books are on the same boat... and that boat is missing :mad:

[Brenda10]

Brenda10:

wm1234:

Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

Hi wm1234,

I just write them a mail and hopefully they can settle asap.

Recd reply from dangdang:

尊敬的顾客您好，因您未收到订单8XXXXXXXXX, 我们已在8月5日通知邮局填单查询，查询周期为3个月，建议您耐心等待，待有结果我们会第一时间联系您，由此带来不便敬请谅解！

:sick:

[SAHM Chew]

Brenda10:

Brenda10:

[quote=\"wm1234\"]Hi Brenda10,


I have also received my order that was placed on June 8th, but not the one placed on May 14th.
The last order I made also took 3 months for it to arrive.

Hi wm1234,

I just write them a mail and hopefully they can settle asap.

Recd reply from dangdang:

尊敬的顾客您好，因您未收到订单8XXXXXXXXX, 我们已在8月5日通知邮局填单查询，查询周期为3个月，建议您耐心等待，待有结果我们会第一时间联系您，由此带来不便敬请谅解！

:sick:[/quote]
Their Standard answer.

[Brenda10]

SAHM Chew:

Brenda10:

Recd reply from dangdang:

尊敬的顾客您好，因您未收到订单8XXXXXXXXX, 我们已在8月5日通知邮局填单查询，查询周期为3个月，建议您耐心等待，待有结果我们会第一时间联系您，由此带来不便敬请谅解！

:sick:

Their Standard answer.

Lucky I get some books during the book fair for DD otherwise think her interest of reading same series of books may gone after such a long wait! :scared:

[wanton]

SAHM Chew, Brenda 10


I got the same standard reply from dangdang.

I am contemplating to use a Taobao agent to send the books back to me. It is a lot faster, they claim the books can be sent back in 2-3 days from the time they receive in China which is about a week for Dangdang. I will still buy the books myself but mail it to the agent’s address in China. They charge S$10 for the first 0.5 kg and S$5 for the subsequent 0.5 kgs.

Has anyone tried this and have any Taobao agent to recommend?

By the way there is a sale at the Yuyi book store 30% until national day.

[Brenda10]

wanton:

SAHM Chew, Brenda 10


I got the same standard reply from dangdang.

I am contemplating to use a Taobao agent to send the books back to me. It is a lot faster, they claim the books can be sent back in 2-3 days from the time they receive in China which is about a week for Dangdang. I will still buy the books myself but mail it to the agent's address in China. They charge S$10 for the first 0.5 kg and S$5 for the subsequent 0.5 kgs.

Has anyone tried this and have any Taobao agent to recommend?

By the way there is a sale at the Yuyi book store 30% until national day.

Hi wanton

Thank you for sharing and this will be an alternative path for us to consider for future order. :celebrate: