Check your singtel bill!

[mathsparks]

My sis recently scrutinised the bill for dad and we realised he had also been charged for services he didn’t need and didn’t subscribe in the 1st place. She has contacted the telco to waive the charges; not sure about banging table though. Hope she did.


For the new ezlink card, giro service will be charged 25c per transaction. That’s just as ridiculous.

[bishanman]

Someone should start a blog or website listing all those essential or standard servivce that has hidden cost. this should give those service providers some pressure to avoid doing such act.

[tony]

Tks for this reminder, Mathsparks. Think I’m gonna cancel my contract with them… :x :x

[mathsparks]

Most welcome! I cancelled my girl’s contract when it expired but hubby signed her up with singtel again as he wanted to replace his mobile. :x

[FMz]

From my point of view… if one dun have the needs for the VAS… cancel it immediately on the day of subscription… no point getting it just becos its free…


i did just tat for all my 3 subscriptions…

Its a smart business move to "con" money legally on the part of the telco, but subscriber also has responsibility over their own decision making…

tats why the contracts are signed with those who are >21yo…

my 2cts

[ChiefKiasu]

mathsparks:

Most welcome! I cancelled my girl's contract when it expired but hubby signed her up with singtel again as he wanted to replace his mobile. :x

Heheh... can't get away from the big red one, eh? Anyway, in my opinion, our 3 telcos are pretty much all the same in terms of performance and coverage and local plans. The difference comes in when it comes to roaming with other countries.

[mathsparks]

FMz:

From my point of view.... if one dun have the needs for the VAS.... cancel it immediately on the day of subscription..... no point getting it just becos its free.......

I wasn't referring to those free first 6 mths services.

I was talking about those services where they sent you an sms and you're supposed to unsubscribe if you don't want the service. Girl didn't read the lengthy sms thoroughly, thot it was just some kind of promotions and didn't unsubscribe. Can't expect my dad to do that either.

Hence my post was to warn ppl of such services (offered thru' sms) where you'll be billed if you didn't unsubscribe.

There are many elderly, children and busy folks out there paying $2 per month for services they didn't subscribe. Work that out and you know how exploitative and profitable the telco is.

It would be better to channel these to charity. So ridiculous!

[schellen]

It’s also not fair cos some people can’t read English or can’t read English well enough to understand that they have to unsubscribe.

[FMz]

mathsparks:

FMz:

From my point of view.... if one dun have the needs for the VAS.... cancel it immediately on the day of subscription..... no point getting it just becos its free.......

I wasn't referring to those free first 6 mths services.

I was talking about those services where they sent you an sms and you're supposed to unsubscribe if you don't want the service. Girl didn't read the lengthy sms thoroughly, thot it was just some kind of promotions and didn't unsubscribe. Can't expect my dad to do that either.

Hence my post was to warn ppl of such services (offered thru' sms) where you'll be billed if you didn't unsubscribe.

There are many elderly, children and busy folks out there paying $2 per month for services they didn't subscribe. Work that out and you know how exploitative and profitable the telco is.

It would be better to channel these to charity. So ridiculous!

got such thingy meh???

OMG.. never receive them b4.... think either Im not consider their premium customer or becos Im taking MIO plan instead of the independent price plan.....

[watmekiasu]

This reminds me of the time I was charged over $150 for 2 months for some kind of games on the telco or whatever. This was Singtel, btw. My mistake not to check my bills. Anyway, when I realised this, I called them up immediately. They claimed that I had subscribed for this and would terminate it if I wished. However, I would have to pay for the sum billed. I disputed this (very politely initially) and after many calls and finally getting aggressive with them, they finally decided to waive part of the charges. By then, I was so sick and tired of dealing with them that I agreed to it just to end the unpleasant experience.


Another thing that I noticed about Singtel is that they do not print their telephone numbers anywhere on their bills or contract. Guess they don’t like receiving calls from their clients. It’s like once you’ve signed on the dotted line, don’t call us.