Is Groupon a scam?

[Shoe]

My experience with all other merchants have been good… But groupon hasn’t got back to me yet about this merchant not honouring the deal! Am getting impatient with them!

[Oppsgal]

micollh:

Oppsgal:

[quote=\"micollh\"]oppsgal, how did u complaint abt ue canvas photo that's late? yest i went to collect mine, it's definitely not canvas, thin wood, paper !!! worst than my DD's canvas arts !! i also can print this type of picture !! no canvas !! and the one i collected is the last photo that i sent, i really dunno what happen to the 2 earlier photos that i sent ! until to day, groupon no reply.. $25 for such a thin wood paper frame, really super X ! never never buy their canvas photos !!

Not really that good quality. Seems like fading color, and is staple on the wood. S$25? Thought is S$35 :? My hb placing the order so no idea how much is the cost.

We haven't made a official complaint to CASE. As the company said will deliver end of this week. All my hb did is wrote email to groupon and the company.

The last time my hb email Groupon, their email back is
\"Hafezah, Mar 17 21:39 (SGT):

Hi,

Thanks for your email. I have check and the merchant have received your photos.

You may wish to call them to check :

SignSingapore.Com
37 Kallang Pudding Rd,
#03-06 Tong Lee Building Block B,
Singapore 349315

Off : (65)6336 6927
Fax : (65) 6336 6495

Hp : (65) 9721 4548

email: [email protected]

Office Hours : 9.00 am - 6.00 pm (Mon-Sat)

Thank you and have a nice day!

Kind regards,
Hafezah
[email protected]\"

And waited for a few weeks, finally another one of it came... still left a few more to go. :frustrated:

Thanks dear ! gotta chase.. waste time..[/quote]None of the rest of the photos turn up yet. :frustrated: Will discuss if want to go CASE with husband later.

[micollh]

Oppsgal, i received mail from the giftshop(the agent tt;s suppose to arrange for delivery) she said my canvas is ready n waiting for deliver that was 1 week ago, i sent her another mail, no reply till now since Friday… Groupon was in loop, but no action taken by them at all. they just said groupon voucher were redeemed but the problem is we have yet to receive the goods… quality aside, it’s super lousy !!


how many photos they still owe u ? mine now is 2. only got 1 so far

[pommelow]

I think they are just doing a business, without thinking about their customers. I am not buying from them anymore.


I stil haven’t heard from them about my canvas order. Now i know it is just a paper printout. I am so not going to buy from groupon anymore.

[mrswongtuition]

I purchase from Groupon very often and here’s some advice:

1. If purchasing food/dining deals, call to make a reservation BEFORE you make your purchase on Groupon. Also, make the appt to USE IT ASAP, before the ‘Groupon crowd’ hits them. Once it hits them, food and service quality DROPS.

2. If purchasing goods, only go for big brands or well known shops. For example, recently I bought some deals on photobooks. They have Photobook.com.sg and Vistaprint.com.sg. Personally, before I bought the deal, I have seen the quality of both companies and I know Photobook.com.sg is of very very very good quality. Once I saw it, bought 5 at a go! $48 for a $161 photobook. Worth every cent!

3. For services (e.g. hair, facial, photography), think hard. For hair, facial and spa deals, high likelihood, you can’t get an appointment. I’m free most weekday mornings when the ‘crowd’ is supposed to be lesser and still couldn’t get appointments! And worst of all - I didn’t get the Groupon deal, it was my regular facial salon. -_-
For photography, do your research well. I bought one from ZX Photography and LOVE IT TO THE MAX! $25 for 1 hour of outdoor shoot. He’s so professional, we got 400+ photos in that 1 hour (around 15min was spent walking). My boys looked sooooooooo good! And he was extremely good at getting my boy to pose for him.
Of course, I went to his Facebook page to take a look at the photos and searched online for feedback before we decided on it.
Initially, he was OVERWHELMED by bookings. Too many Groupon deals purchased and he couldn’t cope (1 man show). However, he’s very nice. He informed everyone and gave us options: 1. Refund (he will inform Groupon on the list of people who wants a refund). 2. He will honour the deal thought the appointment will be past the ‘used by’ date. I took up the 2nd option and no regrets. Good customer service and great photos.

[mgnvr]

I too bought the canvas print. I submitted my photos in March and has been waiting patiently. Now I am worried after reading the feedback. So far I don’t have problems when I purchase restaurant, manicure and hair treatment vouchers.

[Oppsgal]

micollh:

Oppsgal, i received mail from the giftshop(the agent tt;s suppose to arrange for delivery) she said my canvas is ready n waiting for deliver that was 1 week ago, i sent her another mail, no reply till now since Friday.. Groupon was in loop, but no action taken by them at all. they just said groupon voucher were redeemed but the problem is we have yet to receive the goods... quality aside, it's super lousy !!


how many photos they still owe u ? mine now is 2. only got 1 so far

4 photos left to chase. I ask my husband to ask for refund, still waiting to see what's Groupon's reply.

[Imami]

Me too, so far no prob. At the restaurants, I don’t feel being treated differently too. Perhaps, when getting groupon deals, we need to consider the reputation of the vendor. I almost bought the photo deal. Had I bought, I would be upset with the delay too…

[kiddykiddy]

So far so good for me in getting deals. I am now a regular although got to be selective

[smurfymum]

Beware some especially those on hair care saloon. My friend got one that says 3 treatment for $50. Turn out to all 3 "treatment" at one go in 1 visit. must check properly