Order from Dangdang

[cimman]

hquek:

hot:

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Depends on how often you've shopped with them. Recently, my payments were received the next day - but that could be due to surge of orders I was placing.

If you can go online to your credit card and am able to get confirmation that the amount was deducted from your balance, copy and paste and send to customer service. My problem is that DBS Amex is a bit sluggish in that department - it could take 1 week or more before I see the transaction posted.

My lastest order - at point of payment, I actually took a screenshot of the payment screen (that 3rd party screen), and sent that to dangdang. It cleared the payment hurdle very very fast.

there are so many Internet companies that support credit card payment and has minimal delay with no hassles. Wonder why Dangdang has all these payment verification issues. Amazon.com does a very fine job.

[SAHM_TAN]

It's China, things are done differently. Just go with the flow. :boogie:

[tamarind]

cimman:

hquek:

[quote=\"hot\"]hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Depends on how often you've shopped with them. Recently, my payments were received the next day - but that could be due to surge of orders I was placing.

If you can go online to your credit card and am able to get confirmation that the amount was deducted from your balance, copy and paste and send to customer service. My problem is that DBS Amex is a bit sluggish in that department - it could take 1 week or more before I see the transaction posted.

My lastest order - at point of payment, I actually took a screenshot of the payment screen (that 3rd party screen), and sent that to dangdang. It cleared the payment hurdle very very fast.

there are so many Internet companies that support credit card payment and has minimal delay with no hassles. Wonder why Dangdang has all these payment verification issues. Amazon.com does a very fine job.[/quote]China actually has a very sophisticated system for online shopping, but it is targeted only for their domestic market.

I worked in China last year and opened a China bank account there, bought tons of stuff with no hassles at all. They also prefer to use their own credit card, UnionPay, and they have their own paypal system, 支付宝.

These online shopping websites in China do not care about doing business overseas, since their domestic market is already so huge.

[tamarind]

cimman:

hquek:

Good luck! (Despite the tribulations part, I'm still a keen dangdang shopper - just have to pause now becos i need a bookshelf more than books!)

it's too bad they don't have these books in eBook format. That will save a lot of precious space at home.

Actually many of these books are available in ebook format. You need to know how to search google in Chinese to find it. However, note that many of these ebooks are pirated copies done without the author's consent.

Also, I do not advise parents to let kids read ebooks. I think it takes away the fun of reading books for young children.

[allcc6]

tamarind:

Your order will not be accepted since Fuzhou is not in the list.

I have a section about how to order from dangdang in my blog, scroll down to look for it. The rest of your questions are answered here :
http://tamarindvillage.blogspot.com/2010/09/how-to-raise-bilingual-child.html

Tamarind,

U receive my PM which i sent u yest with regards to my gmail account?

[hquek]

tamarind:

China actually has a very sophisticated system for online shopping, but it is targeted only for their domestic market.

I worked in China last year and opened a China bank account there, bought tons of stuff with no hassles at all. They also prefer to use their own credit card, UnionPay, and they have their own paypal system, 支付宝.

These online shopping websites in China do not care about doing business overseas, since their domestic market is already so huge.

Concur on the last point. I was in Shanghai last week...it was amazing how many of the tourists are actually from other provinces. They really don't need our (outside of China) biz.

I saw Unionpay cards being advertised - think in changi airport....hmmm, wonder if it will make life easier with chinese websites.

[hquek]

cimman:

there are so many Internet companies that support credit card payment and has minimal delay with no hassles. Wonder why Dangdang has all these payment verification issues. Amazon.com does a very fine job.

I tried amazon china before and it was seamless and painless; BUT the price is generally higher, shipping costs may be higher, and worst of all is that they don't have the variety Dangdang has. Also, despite my many brushes with them, they have always delivered on their promises - goods are sent out, refunds made (let's not go into timing)

So despite the pain, I'm still a supporter....

[hquek]

tamarind:

cimman:

[quote=\"hquek\"]
Good luck! (Despite the tribulations part, I'm still a keen dangdang shopper - just have to pause now becos i need a bookshelf more than books!)

it's too bad they don't have these books in eBook format. That will save a lot of precious space at home.

Actually many of these books are available in ebook format. You need to know how to search google in Chinese to find it. However, note that many of these ebooks are pirated copies done without the author's consent.

Also, I do not advise parents to let kids read ebooks. I think it takes away the fun of reading books for young children.[/quote]I do like the idea of e-books but personal experience is that the downloaded ebooks haven't been touched; instead, I rather flip through actual books. Somehow the feel of paper and the smell (ok, not those old library books) are just so comforting when I'm reading.

[tamarind]

allcc6:

tamarind:

Your order will not be accepted since Fuzhou is not in the list.

I have a section about how to order from dangdang in my blog, scroll down to look for it. The rest of your questions are answered here :
http://tamarindvillage.blogspot.com/2010/09/how-to-raise-bilingual-child.html

Tamarind,

U receive my PM which i sent u yest with regards to my gmail account?

I have just replied your PM.

[tamarind]

hquek:

I do like the idea of e-books but personal experience is that the downloaded ebooks haven't been touched; instead, I rather flip through actual books. Somehow the feel of paper and the smell (ok, not those old library books) are just so comforting when I'm reading.

I normally read just before I sleep, pick a book and lie in bed and read until I am sleepy. I don't like the idea of sitting right up in front of a computer and reading for many hours.

For young children, it is important to surround them with books, and allow them to pick any book that they want to read at any time. We cannot possibly allow kids to turn on the computer anytime they like, and even if we do, they may be playing computer games when we are not looking.