Order from Dangdang

[tamarind]

allcc6:

tamarind:

hquek,

Thanks for sharing ! I just went to check and found out that I have 3 vouchers ! Too bad I can only use one voucher at a time. My hubby is now working in China, and I have already asked him to receive 2 parcels for me. Looks like he has to receive another 3 more parcels

Need advice if i were to order on dangdang to deliver to an address in Fuzhou :

1. Under '区域购买', 此商品目前可送止以下地区 :
－　上海
－　安徽
－　江苏
－　浙江

If Fuzhou is not included in the list above, will my order be accepted?


2. How much is the delivery charge?

3. Is there a minimum amount per order?

4. How long is the delivery time?

Your order will not be accepted since Fuzhou is not in the list.

I have a section about how to order from dangdang in my blog, scroll down to look for it. The rest of your questions are answered here :
http://tamarindvillage.blogspot.com/2010/09/how-to-raise-bilingual-child.html

[laughingcat]

SAHM_TAN:

jollyme:

Hi Tamarind & dangdang supporters,

I emailed dangdang.com to enquire about their shipping charges for bulk purchases & received this reply from them. Hope this is useful. Cheers.


尊敬的顾客，您好：

希望我的回复能够帮助到您。


在您的来邮中提到运费问题：

针对此问题， 国外低于订单的运费为商品原价总金额的50%,最低50元，无法为您优惠运费，但如您单张订单购物金额达到4000元以上（含4000元），且订单内同种商品的订购数量大于等于20，即可享受当当团购折上折的优惠。如果您有团购意向的话，可联系当当网团购部洽谈相关事宜。团购电话：010-51236699-3，团购邮箱：[email protected]，传真：010-59222799。谢谢



在此预祝您购物愉快！

Does that means for books, there must be a title with 20 copies. Or in the case for books, does not matter since will be more than 20 copies. But in Singapore custom, once the value of the item is more than $400, it will be subjected to 7% GST. For RMB 4000, it will definitely incurr the GST. Not sure if all the hassle is worth it

Actually you are right, the total amount of RMB 4000 will definitely incur GST. So not very cost effective for single purchase leh. Maybe that explains how SMH sprees actually earn from the difference in cost lah. :roll:

But on the other hand.....not scare if the big orders is lost? :!:

[laughingcat]

delete double post

[hot]

hi,


I received email from dangdang saying:

当当网已收到您于 2011-3-21 13:04:26 提交的订单 7134594059 ，我们会在收到您的￥208.00货款后及时处理订单，预计1天内从北京发货。

您可以随时进入订单详情页面查看订单的后续处理情况。

Does it mean my order / payment is successful? If not, how long must I wait for reply? I am thinking if successfully gone thru, may want to order more.

thks

[hquek]

hot:

hi,


I received email from dangdang saying:

当当网已收到您于 2011-3-21 13:04:26 提交的订单 7134594059 ，我们会在收到您的￥208.00货款后及时处理订单，预计1天内从北京发货。

您可以随时进入订单详情页面查看订单的后续处理情况。

Does it mean my order / payment is successful? If not, how long must I wait for reply? I am thinking if successfully gone thru, may want to order more.

thks

I'm assuming you paid by credit card. The above only says they received your order - payment is still pending. If you are lucky, there will be another email today/tomorrow to say they have received the funds. After that, there will be an audit period - you MAY have to send an email to [email protected] with some information (name, order number, 1st 4 and last 4 digits of credit card). My recent orders didn't have to do this - I have no explanation.

Following which they will pick out your order from warehouse (it could take short/long depending on whether the books are in the city you are sending to). For example, if the book you want is in Beijing warehouse, it could take 3-7 days for it to be sent to Shanghai warehouse. Then after that, they will attempt delivery - at this point you will know the courier co.

Sorry if it sounds a bit complicated. But having experienced first hand the trials and tribulations, I think the above should encompass all that will be going on.

Good luck! (Despite the tribulations part, I'm still a keen dangdang shopper - just have to pause now becos i need a bookshelf more than books!)

[hot]

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

[SAHM_TAN]

hot:

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Did you check with your bank on whether there's any transaction?

[hquek]

hot:

hi hquek,


In that case, my guess was rite.
however its been 2 days (ordered on 21 Mar), i have yet receiving any reply from dangdang. how long do you take to receive their confirmation eventually?

thks

Depends on how often you've shopped with them. Recently, my payments were received the next day - but that could be due to surge of orders I was placing.

If you can go online to your credit card and am able to get confirmation that the amount was deducted from your balance, copy and paste and send to customer service. My problem is that DBS Amex is a bit sluggish in that department - it could take 1 week or more before I see the transaction posted.

My lastest order - at point of payment, I actually took a screenshot of the payment screen (that 3rd party screen), and sent that to dangdang. It cleared the payment hurdle very very fast.

[hquek]

Can’t remember if I said before, but be aware when using vouchers from dangdang. When you use voucher to pay, some of the special offers may no longer be applicable.


I had a big order and was surprised to see after I apply voucher, the nett amount payable is higher than if I didn’t use the voucher.

Upon testing waters, my conclusion is to keep those vouchers for non special offers - regular discounted items can use vouchers and their price will not change. Sorry I didn’t do much of investigation on what had changed.

[cimman]

hquek:

Good luck! (Despite the tribulations part, I'm still a keen dangdang shopper - just have to pause now becos i need a bookshelf more than books!)

it's too bad they don't have these books in eBook format. That will save a lot of precious space at home.